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- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital environment.
- Company: Join the Medirest Family, part of Compass Group UK&I, a leader in healthcare catering.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Passion for patient care and willingness to learn; no prior experience required.
- Other info: Diverse and inclusive workplace where every individual can thrive.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient\’s nutrition and hydration needs, you can make a real difference!
Here\’s an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Please note: This role is contracted to weeks per year
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients\’ needs are met in a timely manner.
- Offer a great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Awareness of food & hygiene standards
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn\’t matter if you\’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1201/87742001/52764251/R/BU #Medirest Signature
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Ward Hostess/Host employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Ward Hostess/Host at Medirest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Medirest family.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you've gone the extra mile for someone, as this aligns perfectly with what we value at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Ward Hostess/Host. We love seeing candidates who take the time to connect their background with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Medirest
✨Know Your Role
Before the interview, make sure you understand what a Ward Hostess/Host does. Familiarise yourself with the key responsibilities like taking orders, preparing meals, and ensuring patient satisfaction. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you went above and beyond for someone. Be ready to share these stories during the interview to demonstrate your passion for patient care.
✨Prepare for Dietary Questions
Brush up on basic food hygiene standards and dietary needs. You might be asked how you would handle specific dietary requests or allergen queries. Showing that you have thought about these aspects will impress the interviewers and highlight your readiness for the job.
✨Emphasise Teamwork and Flexibility
This position requires working closely with ward staff and being adaptable to changing situations. Be prepared to discuss how you work well in a team and can handle pressure. Share examples of times when you had to adjust quickly to meet the needs of others.
