At a Glance
- Tasks: Serve meals and support patients' dietary needs in a hospital setting.
- Company: Join Medirest, part of Compass Group, a leader in catering services.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: This role requires a DBS check, with costs covered by the employer.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
The predicted salary is between 20000 - 28000 £ per year.
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift pattern will be:
- Mon:
- Tues:
- Weds:
- Thurs:
- Fri:
- Sat: Full-time (Days)
- Sun: Full-time (Days)
Please note: This role is contracted to weeks per year
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer a great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Awareness of food & hygiene standards
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/1106/87736001/52757308/R/BU #Medirest Signature
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host in Coventry employer: Medirest
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. As a Ward Hostess/Host, you will not only enjoy competitive pay and benefits but also have access to unrivalled opportunities for personal and professional growth within the healthcare sector. Join us in making a meaningful impact on patient care while working in a dynamic environment where every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Hostess/Host in Coventry
✨Tip Number 1
Familiarise yourself with the healthcare environment. Understanding the basics of patient care and the importance of nutrition in a hospital setting can give you an edge during interviews. It shows your commitment to the role and your willingness to contribute positively to patient wellbeing.
✨Tip Number 2
Highlight your customer service skills. As a Ward Hostess/Host, you'll be interacting with patients and staff regularly. Be prepared to share examples of how you've provided excellent service in previous roles, even if they weren't in healthcare.
✨Tip Number 3
Demonstrate your ability to work under pressure. The hospital environment can be fast-paced and challenging. Think of situations where you've successfully managed stress or multitasked, and be ready to discuss these experiences.
✨Tip Number 4
Show your enthusiasm for learning. Since the job doesn't require prior experience, express your eagerness to learn and adapt. Mention any relevant training or courses you've taken that relate to food hygiene or customer service.
We think you need these skills to ace Ward Hostess/Host in Coventry
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your passion for customer service and how you can contribute to patient care.
Tailor Your CV:Make sure your CV reflects relevant experience, even if it's not directly in a healthcare setting. Emphasise any customer service roles or experiences that showcase your ability to communicate effectively and work under pressure.
Craft a Compelling Cover Letter:Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to join the Medirest Family and how your values align with their commitment to patient care.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a healthcare environment.
How to prepare for a job interview at Medirest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples from your past experiences where you went above and beyond to help someone, as this role is all about making a positive impact on patients' lives.
✨Demonstrate Your Communication Skills
As a Ward Hostess/Host, effective communication is key. Be prepared to discuss how you would interact with patients, visitors, and healthcare staff. Practice clear and empathetic responses to potential questions about dietary needs or patient concerns.
✨Highlight Your Teamwork Abilities
This position requires working closely with others, so be ready to talk about your experience in team settings. Share specific instances where you collaborated successfully with colleagues to achieve a common goal, especially in high-pressure situations.
✨Understand Food Hygiene Standards
Familiarise yourself with basic food hygiene standards and be ready to discuss their importance in a healthcare setting. Showing that you have knowledge in this area will demonstrate your commitment to maintaining a safe and healthy environment for patients.
