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- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital environment.
- Company: Join the Medirest Family, part of Compass Group UK&I, dedicated to healthcare excellence.
- Benefits: Gain valuable experience, flexible shifts, and be part of a supportive team.
- Why this job: Make a real difference in patients' lives while developing your skills in a rewarding role.
- Qualifications: Passion for patient care and willingness to learn; no prior experience required.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 11 - 14 £ per hour.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: Rotating shifts.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host in Street employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host in Street
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. This will help you shine during your interview.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at Medirest or in similar roles. They can give you insider tips on what the company looks for and how to stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Medirest family.
We think you need these skills to ace Ward Hostess/Host in Street
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you’ve gone the extra mile for someone, as this aligns perfectly with our values at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Ward Hostess/Host. We want to see how you can contribute to our Patient Dining team and make a difference in patients' lives!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Medirest
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Ward Hostess/Host. Familiarise yourself with patient dining services and how they contribute to patient care. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Whether it's in a previous job or a volunteer role, be ready to discuss how you put the needs of others first, especially in challenging situations.
✨Demonstrate Teamwork and Flexibility
Since the role requires working under pressure and as part of a team, think of instances where you've successfully collaborated with others. Highlight your ability to adapt to changing circumstances and how you can contribute positively to the team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team culture, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
