At a Glance
- Tasks: Transport patients and goods, ensuring smooth operations in a busy healthcare environment.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to exceptional healthcare services.
- Benefits: Flexible part-time hours, career progression, and a supportive team culture.
- Other info: Embrace diversity and individuality in a dynamic workplace that values your contributions.
- Why this job: Make a real difference in patient care while developing your skills in a rewarding role.
- Qualifications: Strong communication skills, ability to work under pressure, and a commitment to customer care.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a part time basis, contracted to 25 hours per week; Thursday to Monday afternoons/evenings, including weekends.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Transportation of patients and visitors to and from departments within the hospital on beds/wheelchairs/trolleys within a timely manner.
- Transportation of clinically related items and goods around the hospital within a timely manner, some of which can be heavy.
- Use of electronic vehicles for internal collections/deliveries to departments.
- Work as part of a team, to provide a comprehensive Portering Service to patients, staff and visitors.
- Follow Company, Departmental and Trust policies and procedures.
Our ideal Porter will:
- Be able to meet the physical demand of this role; have the capability of walking for long periods as duties require a combination of walking, standing, lifting, pushing and pulling.
- Must be able to work in a busy and fast-paced department.
- Be adaptable and easily embrace changing priorities.
- Be a brilliant communicator and easily build relationships.
- Have experience delivering high quality customer care.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
Please note that duties may involve coming into contact with distressed patients/visitors.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter employer: Medirest
At Healthcare, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Porter, you will enjoy a supportive work culture that recognises hard work and dedication, with opportunities for career progression within a leading healthcare provider. Join us in making a difference while benefiting from a flexible part-time schedule and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Porter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Healthcare's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to interact with patients and staff regularly. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your adaptability! Be ready to discuss times when you've successfully handled changing priorities or worked under pressure. This will demonstrate that you can thrive in the fast-paced environment of a hospital.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can bring that spark to our team and ensure a great experience for patients and visitors.
Be Clear About Your Availability:Since this role involves specific shifts, be upfront about your availability. Let us know if you can commit to the Thursday to Monday afternoons/evenings, as this will help us understand how you fit into our schedule.
Demonstrate Your Team Spirit:We’re all about teamwork here at Healthcare. Share examples of how you’ve worked well with others in the past, especially in busy environments. It’s all about showing us you can thrive in a fast-paced setting!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Medirest
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like transporting patients and handling heavy items. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Customer Care Skills
Since this role involves high-quality customer care, think of examples from your past experiences where you've excelled in this area. Be prepared to discuss how you handle difficult situations or distressed individuals, as this will highlight your ability to maintain composure under pressure.
✨Demonstrate Team Spirit
Being part of a team is crucial for this position. Think of times when you've worked collaboratively with others to achieve a common goal. Share these stories during your interview to show that you can contribute positively to the team dynamic.
✨Be Ready for Physical Demands
This job requires physical stamina, so be prepared to discuss how you meet these demands. You might want to mention any relevant experience that showcases your ability to stay active and manage the physical aspects of the role effectively.
