At a Glance
- Tasks: Transport patients and goods, ensuring smooth operations in a busy healthcare environment.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to exceptional healthcare services.
- Benefits: Flexible part-time hours, career progression, and a supportive team culture.
- Other info: Embrace diversity and individuality in a dynamic workplace that values your contributions.
- Why this job: Make a real difference in patient care while developing your skills in a rewarding role.
- Qualifications: Strong communication skills, ability to work under pressure, and a commitment to customer care.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a part time basis, contracted to 25 hours per week; Thursday to Monday afternoons/evenings, including weekends.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Transportation of patients and visitors to and from departments within the hospital on beds/wheelchairs/trolleys within a timely manner.
- Transportation of clinically related items and goods around the hospital within a timely manner, some of which can be heavy.
- Use of electronic vehicles for internal collections/deliveries to departments.
- Work as part of a team, to provide a comprehensive Portering Service to patients, staff and visitors.
- Follow Company, Departmental and Trust policies and procedures.
Our ideal Porter will:
- Be able to meet the physical demand of this role; have the capability of walking for long periods as duties require a combination of walking, standing, lifting, pushing and pulling.
- Must be able to work in a busy and fast-paced department.
- Be adaptable and easily embrace changing priorities.
- Be a brilliant communicator and easily build relationships.
- Have experience delivering high quality customer care.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
Please note that duties may involve coming into contact with distressed patients/visitors.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter employer: Medirest
Medirest, as part of Compass Group UK & Ireland, is an exceptional employer that prioritises the well-being and professional growth of its employees. With a vibrant work culture in the heart of London, we offer competitive salaries, comprehensive benefits including a pension scheme, and wellness sessions to support a healthy work-life balance. Join us to lead a talented team in delivering outstanding Soft FM services in a dynamic clinical environment, where your leadership will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Medirest. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Medirest
Don't be shy about reaching out to Medirest directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Medirest and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Medirest
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!