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- Tasks: As a Porter, you'll keep areas clean, assist staff, and handle customer requests.
- Company: Join Medirest, part of Compass Group, providing essential services in healthcare settings.
- Benefits: Enjoy flexible hours, career progression, and a supportive work culture that values individuality.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: We're looking for great communicators with customer care experience and adaptability.
- Other info: Embrace diversity and be part of a team that celebrates unique talents and backgrounds.
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a part time basis, contracted to 30 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Porter employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Understanding the nuances of customer care and cleanliness in this environment will help you stand out during interviews.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've successfully handled changing priorities in previous roles. This will demonstrate your ability to thrive in a dynamic workplace like Healthcare.
✨Tip Number 3
Practice your communication skills! Being a brilliant communicator is key for a Porter, so consider role-playing scenarios where you might need to interact with customers or colleagues.
✨Tip Number 4
Research Compass Group UK&I and Medirest to understand their values and culture. Aligning your personal values with theirs can give you an edge and show that you're a great fit for their team.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter at Healthcare. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining cleanliness and assisting other staff.
Tailor Your CV: Highlight relevant experience in customer care and any previous roles that required adaptability and communication skills. Make sure to emphasise your ability to work under pressure and your reliability.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personal values align with their commitment to diversity and employee recognition. Use specific examples to demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Medirest
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Prepare examples from your past experiences where you went above and beyond for customers, showcasing your dedication to service.
✨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. Be ready to discuss situations where you've had to adapt quickly to new tasks or challenges, highlighting your flexibility and problem-solving skills.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, and think of instances where you've successfully built relationships with colleagues or customers to illustrate your communication skills.
✨Demonstrate Reliability
Exceptional timekeeping and reliability are crucial for a Porter. Be prepared to talk about your punctuality and how you manage your time effectively, perhaps by sharing specific examples of how you've maintained a strong work ethic in previous roles.
