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- Tasks: Lead compassionate meal services and ensure food safety for patients at Addenbrooke's Hospital.
- Company: Join Medirest, a leading healthcare division of Compass Group, dedicated to exceptional patient care.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Make a real difference in patient experiences through quality dining services every day.
- Qualifications: Food safety knowledge and experience in catering or food service are essential.
- Other info: Dynamic role with a focus on teamwork and continuous improvement in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Help Us Deliver Safe, Compassionate, and High-Quality Patient Dining Services. We are looking for a dedicated and people-focused Deputy Patient Dining Manager to support the delivery of exceptional ward-level catering at Addenbrooke's Hospital. Working as part of Medirest—the specialist healthcare division of Compass Group—you'll play a key role in ensuring patients receive the right meal, at the right time, in the right way. If you're passionate about food safety, service excellence, and leading teams in a healthcare environment, this is a fantastic opportunity to make a real difference to patient experience every day.
You’ll be someone who leads with compassion, operates with professionalism, and thrives in a fast-moving healthcare environment.
Responsibilities- Help coordinate daily ward-level meal services (breakfast, lunch, dinner, snacks, and specialist meals) ensuring punctual, accurate, and compassionate delivery.
- Monitor meal presentation, portioning, nutritional compliance, and service consistency, taking action where needed.
- Support the implementation of clinical, allergen, IDDSI, cultural, and religious dietary requirements in partnership with dietetic and clinical teams.
- Promote the "Right First Time" meal accuracy approach and report any deviations.
- Carry out daily/weekly/monthly food safety checks including HACCP, temperature logs, cleaning routines, and allergen controls.
- Help maintain full compliance with Food Standards, CQUINs (retail only), Environmental Health requirements, and internal governance.
- Assist in audit preparation, lead elements of the audit process, and support follow-up action plans.
- Provide guidance and coaching to ward-based catering teams, ensuring high performance and excellent patient service.
- Support recruitment, onboarding, competency checks, mandatory training completion, and performance management.
- Foster a positive, inclusive, and values-driven culture across the team.
- Act as the operational lead in the absence of the Patient Dining Manager.
- Serve as a key point of contact for ward managers, matrons, dietitians, nursing teams, and facilities partners.
- Attend Trust meetings when delegated and contribute to performance reporting and insights sharing.
- Level 2 or Level 3 Food Safety qualification (or willingness to obtain).
- Strong understanding of food safety, hygiene, HACCP, allergens, and compliance documentation.
- Experience in catering or food service within healthcare, hospitality, or high-volume environments.
- Knowledge of clinical dietary requirements including allergens, IDDSI, and cultural/religious diets.
- Experience supervising staff or coordinating meal services.
- Strong communication skills and confidence working with clinical teams.
- Experience with audits or service improvement activity.
- Understanding of staffing rotas, labour budgets, or cost-control basics (desirable).
- A compassionate, patient-focused approach.
- A proactive, solution-oriented mindset and a commitment to continuous improvement.
- Strong IT, organisational, and communication skills.
Compass Group is a world leader in outsourced food and support services, operating in more than 25 countries and employing over 590,000 colleagues. We are committed to creating a caring, inclusive culture where everyone can thrive, and our people are at the heart of everything we do.
Deputy Patient Dining Manager in Newtown employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Patient Dining Manager in Newtown
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare catering field, especially those who work at Addenbrooke's Hospital. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of food safety and dietary requirements. Be ready to share examples of how you've handled challenges in previous roles—this shows you're not just talk!
✨Tip Number 3
Show your passion for patient care during interviews. Talk about how you’ve made a difference in previous roles and how you plan to bring that same energy to the Deputy Patient Dining Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Patient Dining Manager in Newtown
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your passion for patient dining services shine through. We want to see how you can make a difference in the lives of patients by ensuring they receive the right meals at the right time.
Highlight Relevant Experience: Make sure to showcase any experience you have in catering or food service, especially in healthcare settings. We love seeing candidates who understand the unique challenges and requirements of this environment.
Be Specific About Your Skills: Mention your qualifications, like your Food Safety certification, and any relevant skills such as knowledge of allergens and dietary requirements. We’re looking for someone who can hit the ground running, so be clear about what you bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Medirest
✨Know Your Stuff
Make sure you brush up on food safety regulations, HACCP guidelines, and dietary requirements relevant to healthcare. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in patient dining.
✨Show Your Compassion
As a Deputy Patient Dining Manager, compassion is key. Prepare examples from your past experiences where you've gone above and beyond for patients or team members. This will help demonstrate your people-focused approach and how you can contribute to a positive patient experience.
✨Team Leadership Skills
Be ready to talk about your experience in leading teams, especially in fast-paced environments. Think of specific instances where you've coached staff or improved service delivery. This will highlight your ability to foster a high-performance culture within the catering team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics at Addenbrooke's Hospital. This shows your genuine interest in the position and helps you gauge if the environment aligns with your values and work style.
