Assistant Site Manager
Location: London North West University Healthcare Trust
Salary: Competitive
Hours: Full Time
We are looking for an experienced and motivated Assistant Site Manager to support the General Manager in the day-to-day operation of services across our healthcare site.
This is a hands-on leadership role where you will help drive service excellence, support and develop teams, ensure compliance with health and safety standards, and maintain high levels of customer and client satisfaction. You will also deputise for the General Manager when required.
Key Responsibilities
If you are a passionate leader looking to take the next step in your management career, we'd love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/2807/93128001/52823406/STC #Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Location: London North West University Healthcare Trust
Salary: Competitive
Hours: Full Time
We are looking for an experienced and motivated Assistant Site Manager to support the General Manager in the day-to-day operation of services across our healthcare site.
This is a hands-on leadership role where you will help drive service excellence, support and develop teams, ensure compliance with health and safety standards, and maintain high levels of customer and client satisfaction. You will also deputise for the General Manager when required.
Key Responsibilities
- Support the delivery of high-quality services in line with contractual KPIs and SLAs.
- Lead, motivate and develop Supervisors and frontline teams.
- Ensure compliance with Health & Safety, food safety and company procedures.
- Monitor staffing levels, rotas, stock control and operational performance.
- Investigate complaints and incidents, ensuring timely resolution.
- Support employee relations, absence management, inductions and performance reviews.
- Assist in managing budgets, labour costs and service efficiencies.
- Build strong relationships with clients, colleagues and stakeholders.
- Previous management or supervisory experience within a healthcare, hospitality, facilities management or customer service environment.
- Strong leadership and people management skills.
- Excellent communication and organisational abilities.
- Confident managing multiple priorities in a fast-paced environment.
- IT literate with experience of using operational systems.
- Proactive, customer-focused and capable of making decisions using your own initiative.
- Career development and progression opportunities.
- Full training and support.
- Opportunity to work within a leading healthcare support services environment.
- A varied and rewarding leadership role with real impact on patient and customer experience.
If you are a passionate leader looking to take the next step in your management career, we'd love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/2807/93128001/52823406/STC #Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager in London employer: Medirest
Medirest, as part of Compass Group UK & Ireland, is an exceptional employer that prioritises the well-being and professional growth of its employees. With a vibrant work culture in the heart of London, we offer competitive salaries, comprehensive benefits including a pension scheme, and wellness sessions to support a healthy work-life balance. Join us to lead a talented team in delivering outstanding Soft FM services in a dynamic clinical environment, where your leadership will make a meaningful impact.
