At a Glance
- Tasks: Lead a team to ensure top-notch cleanliness and service in a busy hospital environment.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to healthcare excellence.
- Benefits: Enjoy a pension scheme, discounts on travel, groceries, cinema tickets, and wellness classes.
- Other info: Dynamic role with opportunities for career growth and professional development.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare or Soft FM management and strong communication skills.
The predicted salary is between 27594 - 33726 £ per year.
We're recruiting a Duty Manager to join our dedicated team at Northwick Park Hospital.
As a key member of our management team, you'll oversee the effective delivery of domestic, portering, and limited patient food services.
You'll lead night operations, ensuring the highest standards of cleanliness, safety, and service excellence across all areas - supporting both patient care and the hospital's round-the-clock operations.
What You'll Do
- Manage and support a team
- Oversee and coordinate Soft FM services including cleaning, portering, and patient food delivery.
- Ensure all operations meet contractual, safety, and quality standards.
- Act as the key on-site contact for clinical teams, including bed managers and nurses.
- Maintain compliance with Health & Safety, infection control, and hygiene regulations.
- Drive operational efficiency, staff engagement, and service excellence.
- Provide leadership and support to ensure consistent delivery across multiple sites.
- Collaborate closely with day management teams to ensure seamless service continuity.
You'll be an experienced and confident people leader with a strong background in healthcare or Soft FM services.
Calm under pressure and highly organiser, you'll thrive in a fast-paced hospital environment where every detail matters., Previous experience in a healthcare or Soft FM management role (cleaning, domestic, or portering).
- Excellent communication and client-facing skills - comfortable engaging with clinical staff and hospital management.
- Proven ability to lead, motivate, and develop teams.
- Strong understanding of Health & Safety and compliance procedures.
- A proactive and flexible approach to operations.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- #J-18808-Ljbffr
Duty Manager in Greenhill employer: Medirest
Medirest, as part of Compass Group UK & Ireland, is an exceptional employer that prioritises the well-being and professional growth of its employees. With a vibrant work culture in the heart of London, we offer competitive salaries, comprehensive benefits including a pension scheme, and wellness sessions to support a healthy work-life balance. Join us to lead a talented team in delivering outstanding Soft FM services in a dynamic clinical environment, where your leadership will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Greenhill
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Medirest. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Medirest
Don't be shy about reaching out to Medirest directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Greenhill
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Medirest and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Medirest
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
