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- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital environment.
- Company: Join the Medirest Family, part of Compass Group UK&I, a leader in healthcare catering.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Passion for patient care and effective communication skills; no prior experience required.
- Other info: Flexible shifts and a supportive team culture that values diversity and inclusion.
The predicted salary is between 1040 - 1248 £ per month.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: Variable shifts.
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
It doesn’t matter if you’ve never worked as a Ward Host/Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host in Dorchester employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host in Dorchester
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Ward Hostess/Host at Medirest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Medirest family and are keen to contribute to patient care.
We think you need these skills to ace Ward Hostess/Host in Dorchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! We want to see how you can contribute to creating a warm and welcoming environment for patients.
Highlight Relevant Experience: Even if you haven't worked as a Ward Host/Hostess before, share any experience that showcases your ability to work under pressure and communicate effectively. We love seeing how your past roles can translate into this position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to address the key responsibilities mentioned in the job description without rambling on.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Medirest.
How to prepare for a job interview at Medirest
✨Know Your Stuff
Familiarise yourself with the role of a Ward Hostess/Host. Understand the key responsibilities, like taking orders and ensuring patient satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Patient Care
During the interview, share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively with patients and staff, as this is crucial in a healthcare setting. Let them see your passion for making a difference!
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with an upset patient or managing dietary restrictions. Think of scenarios from your past experiences where you successfully navigated similar challenges, and be ready to discuss them.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how the team collaborates to meet patient needs. This demonstrates your eagerness to contribute and grow within the Medirest Family.
