At a Glance
- Tasks: Lead a team to ensure smooth operations and high-quality service in healthcare.
- Company: Join Medirest, part of Compass Group UK&I, specializing in healthcare services.
- Benefits: Enjoy perks like discounts on travel, groceries, cinema tickets, and wellness classes.
- Why this job: Grow your career in a supportive environment that values individuality and teamwork.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Work full-time, 40 hours per week, with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
We’re currently recruiting a dedicated Costa Manager to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 40 hours per week.
As a Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
As a Costa Manager, your main responsibilities will be:
- To complete the opening and closing checklists and to ensure that everything on them has been done
- To ensure that the front of house areas are clean, tidy and attractive during opening times
- To produce weekly rotas following the manager’s guidelines
- To place orders for stock to maintain the correct stock levels
- To ensure that all deliveries are checked and put away promptly and correctly
- To ensure waste is kept to a minimum during beverage production
- To delegate where necessary and ensure the team are pro-active at all times
- To cash up at the end of a late shift and complete beverage stock takes when required
- Completion of weekly bookwork and any other duties that are deemed necessary
- Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise
Our ideal Manager will:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self-motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Costa Manager employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Manager
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Costa Manager. Understanding the daily tasks, such as managing stock levels and ensuring cleanliness, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your previous experience in supervising frontline teams. Be ready to share specific examples of how you've successfully managed a team in a similar environment, showcasing your leadership skills.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role emphasizes a customer-focused approach, think about how you can illustrate your commitment to providing excellent service.
✨Tip Number 4
Showcase your ability to work under pressure. Be prepared to provide examples of how you've maintained a positive attitude and solved problems in high-stress situations, as this is crucial for the role.
We think you need these skills to ace Costa Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Costa Manager. Highlight your relevant experience in supervising teams and maintaining high standards of quality work in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your communication skills, customer service focus, and ability to work under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage operations effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Medirest
✨Showcase Your Leadership Skills
As a Costa Manager, you'll be expected to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Demonstrate Customer Service Focus
Highlight your commitment to customer service during the interview. Share specific instances where you went above and beyond to ensure customer satisfaction, as this role requires a strong focus on delivering excellent service.
✨Familiarize Yourself with Company Values
Research Compass Group UK&I and Medirest to understand their values and culture. Be ready to discuss how your personal values align with theirs, especially regarding diversity and inclusion.
✨Prepare for Operational Questions
Expect questions related to operational management, such as stock control and waste management. Brush up on best practices in these areas and be prepared to discuss how you would implement them in your role.