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- Tasks: Lead daily operations and create exceptional coffee experiences for customers and staff.
- Company: Join Costa Coffee, part of Compass Group UK&I, in a vibrant healthcare setting.
- Benefits: Enjoy a contributory pension, career growth, healthcare perks, and exclusive discounts.
- Why this job: Be the face of Costa Coffee, making a real impact in a dynamic environment.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Diversity is our strength; we celebrate unique talents and empower every team member.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a highly motivated, reliable and dedicated Manager to join our team. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
As a Costa Manager, your main responsibilities will be:
- Oversee daily operations and ensure seamless execution of business goals.
- Ensure waste is kept to a minimum during beverage production.
- Delegate where necessary and ensure the team are pro-active at all times.
- Completion of weekly bookwork and any other duties that are deemed necessary.
- Act as the main point of contact and decision-maker.
- Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise.
Our ideal Costa Manager will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safety-first mindset.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
About Us: Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Coffee Manager employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Manager
✨Tip Number 1
Network like a pro! Reach out to current or former Costa Coffee employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you would handle daily operations, team management, and customer service scenarios. We want you to showcase your passion for delivering outstanding service and your ability to work under pressure.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've successfully led a team in the past. Highlight your ability to delegate and keep the team motivated, as this is key for a Costa Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Costa Coffee. Let's get you that dream job!
We think you need these skills to ace Costa Coffee Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about creating exceptional experiences for our customers!
Be Specific: Use specific examples from your past experiences that demonstrate your ability to lead a team and manage operations. We love hearing about how you've tackled challenges and made a positive impact in previous roles.
Tailor Your Application: Make sure to tailor your application to the Costa Coffee Manager role. Highlight the skills and qualities mentioned in the job description, like being proactive and having great communication skills. This shows us you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Medirest
✨Know Your Coffee
As a Costa Coffee Manager, you should be well-versed in coffee types, brewing methods, and the overall customer experience. Brush up on your coffee knowledge before the interview so you can impress with your passion and expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to delegate tasks, motivate staff, and maintain a positive work environment. This will demonstrate that you're ready to take charge and ensure smooth operations.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with the role's focus on creating exceptional coffee experiences.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to use initiative and discretion to resolve issues. Being able to articulate how you handle challenges will show that you're proactive and capable of making decisions that benefit both customers and the team.
