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- Tasks: Lead high-quality service delivery in private healthcare, focusing on catering and retail operations.
- Company: Join Medirest, part of Compass Group UK&I, specializing in healthcare services across the UK.
- Benefits: Enjoy a dynamic, inclusive workplace with opportunities for career advancement and personal growth.
- Why this job: Make a significant impact in healthcare while driving innovation and fostering positive change.
- Qualifications: Proven leadership in food-led services, strong financial management, and contract expertise required.
- Other info: Embrace diversity and be part of a culture that values every individual's unique talents.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an exceptional Contract Director to lead the delivery of high-quality services across our private healthcare portfolio. If you’re passionate about food-led innovation, driving process excellence and fostering positive change, this role is the perfect opportunity for you to make a significant impact.
We are committed to delivering outstanding products and services while fostering a dynamic, inclusive, and collaborative workplace. As part of our continued growth, we are expanding our leadership team to ensure the seamless management of our services and drive success in private healthcare environments.
As a Contract Director, you will be at the forefront of managing all aspects of existing services, including cleaning, catering, portering, and retail operations. This role combines strategic oversight, operational leadership, and financial management to enhance service delivery and customer satisfaction.
Key Responsibilities
Food-Led Operations : Champion excellence in catering and retail services, ensuring high standards, innovation, and customer satisfaction.
Commercial Leadership : Oversee financial performance, including budgeting, forecasting, and cost control, to maximize profitability and revenue opportunities.
Process-Driven Management : Develop and implement efficient systems to optimize service delivery and ensure alignment with SLAs and KPIs.
Driving Change : Identify and execute opportunities for improvement, fostering innovation and operational excellence.
Stakeholder Engagement : Build and nurture relationships with private healthcare clients, suppliers, and service providers to ensure collaboration and alignment.
Team Leadership : Lead and inspire a high-performing team, promoting accountability, excellence, and a culture of continuous improvement.
Risk and Compliance : Ensure all operations meet regulatory standards, managing risks to provide a safe and secure environment for patients, staff, and visitors.
About You
You are a commercially-minded, results-oriented professional with proven experience in managing food led services in demanding environments across multiple sites throughout the UK. You excel at leading diverse teams, building relationships, and driving process improvements to achieve strategic goals.
Qualifications and Experience
Leadership Excellence : Proven track record in a senior management role within Soft FM, catering, or retail operations, ideally in a healthcare setting.
Commercial Acumen : Strong financial management skills with the ability to manage budgets, control costs, and drive revenue growth.
Contract Management Expertise : Experience managing large-scale contracts, ensuring compliance, quality, and cost-efficiency.
Change Maker : A proactive approach to identifying improvement opportunities and leading transformation initiatives.
Customer Focus : Dedication to delivering outstanding service, with an understanding of the unique demands of private healthcare environments.
Analytical Skills : Strategic thinker with strong problem-solving abilities and decision-making skills.
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
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Contract Director employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director
✨Tip Number 1
Make sure to showcase your experience in managing food-led services, especially in healthcare settings. Highlight specific examples where you've driven process improvements and enhanced customer satisfaction.
✨Tip Number 2
Demonstrate your commercial acumen by discussing your financial management skills. Be prepared to talk about how you've successfully managed budgets and driven revenue growth in previous roles.
✨Tip Number 3
Focus on your leadership style and how you inspire high-performing teams. Share instances where you've fostered a culture of continuous improvement and accountability among your team members.
✨Tip Number 4
Prepare to discuss your stakeholder engagement strategies. Building strong relationships with clients and suppliers is crucial, so think of examples that demonstrate your ability to collaborate effectively.
We think you need these skills to ace Contract Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Contract Director position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in food-led services, financial management, and team leadership. Use specific examples that demonstrate your success in similar roles, particularly in healthcare settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food-led innovation and your commitment to delivering high-quality services. Mention specific achievements that reflect your ability to drive process excellence and foster positive change.
Highlight Leadership Skills: In both your CV and cover letter, emphasize your leadership experience and ability to inspire teams. Provide examples of how you've successfully managed diverse teams and built strong relationships with stakeholders.
How to prepare for a job interview at Medirest
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in food-led services. Highlight specific examples where you successfully managed teams and drove process improvements.
✨Demonstrate Commercial Acumen
Discuss your experience with financial management, including budgeting and cost control. Be ready to provide examples of how you've maximized profitability in past roles.
✨Emphasize Stakeholder Engagement Skills
Prepare to talk about how you've built and maintained relationships with clients and suppliers. Share instances where your engagement led to successful collaborations or improved service delivery.
✨Highlight Your Change Management Abilities
Illustrate your proactive approach to identifying improvement opportunities. Discuss any transformation initiatives you've led and the positive outcomes that resulted from them.
