Catering Supervisor in Colwyn Bay

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a full time basis, contracted to 36.75 hours per week.

As a Catering Supervisor, you will be responsible for ensuring our kitchens run smoothly and helping to deliver truly incredible patient experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Rotating shifts.

Could you shine as Healthcare’s next Catering Supervisor? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Supervising and supporting the Patient Dining team to deliver an excellent meal service to patients across all hospital wards.
• Leading by example to maintain high standards of customer service, food safety, hygiene, and patient satisfaction.
• Working closely with the Catering Management team to ensure departmental objectives, service standards, and performance targets are consistently achieved.
• Assisting with the training, development, and ongoing support of frontline catering staff to promote a positive and high‑performing team culture.
• Communicating effectively with nursing, clinical, and ward‑based staff to ensure individual patient dietary requirements and service needs are met.
• Contributing to the planning and management of staff rotas, annual leave, and workforce allocation to ensure adequate service coverage.
• Supporting the completion and maintenance of Health & Safety, food safety, and other departmental documentation in line with hospital policies and regulatory requirements.
• Monitoring team performance and addressing operational issues promptly to ensure a safe, efficient, and patient‑focused service.
• Promoting compliance with infection prevention, food hygiene, and health and safety procedures at all times.

Our Ideal Catering Supervisor Will

• Be passionate about great‑tasting food and exceptional customer service.
• Have a minimum of two years of catering experience.
• Have experience managing teams in a similar role.
• Hold a Basic Food Hygiene certificate.
• Have excellent communication and organisational skills.
• Be an ambitious and motivated individual who is always looking to upskill.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0707/H42406/52786072/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!