At a Glance
- Tasks: Lead a catering team to deliver exceptional dining experiences in a healthcare setting.
- Company: Join Compass Group, a leader in the catering industry with a focus on growth and development.
- Benefits: Enjoy competitive pay, career growth opportunities, and exclusive discounts on travel and shopping.
- Other info: Be part of a diverse team that values your unique talents and promotes personal growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in catering management and a passion for customer service are essential.
The predicted salary is between 32900 - 32900 £ per year.
Catering Manager - The Hampshire Clinic
Location: Basingstoke
Hours: 40 hours per week
Salary: £32900 per annum
Are you passionate about delivering exceptional dining experiences in a healthcare setting? Due to our continued growth and expansion across all of our Healthcare Portfolios we are seeking dedicated Unit Managers to lead our catering team ensuring the highest standards of food quality, service, and patient care.
About the Role
As Unit Manager, you will be responsible for overseeing patient dining and staff feeding services, ensuring consistently high standards in food production and service delivery. Your role will involve managing and developing your team, maintaining strong client relationships, and ensuring financial, operational, and contractual targets are met.
Key Responsibilities
Service Excellence
- Prioritise patient dining, ensuring the delivery of high-quality, nutritious meals.
- Maintain high standards in food preparation, cooking, and service.
- Implement measures for continuous improvement, addressing feedback proactively.
- Oversee hospitality and events, ensuring quality and consistency.
Team Leadership & Development
- Manage and develop a motivated and skilled catering team.
- Provide hands‑on training, coaching, and support to maintain service excellence.
- Ensure employees have the necessary resources to perform at a high standard.
- Monitor performance, addressing concerns in line with company policies.
Client & Customer Engagement
- Build strong relationships with clients, ensuring their needs are met.
- Regularly review patient feedback and take action to improve satisfaction scores.
- Engage directly with patients and staff to gain insights and drive enhancements.
Financial & Commercial Management
- Ensure financial targets, including budgets and cost controls, are met.
- Manage inventory, ordering, stock levels, and waste control efficiently.
- Oversee administration and month‑end financial processes.
Health & Safety Compliance
- Ensure a safe, hygienic kitchen environment that meets all health and safety standards.
- Complete audits and follow up on action points to maintain compliance.
What We’re Looking For
- Management Experience: Strong background in managing catering operations and teams.
- Time Management: Ability to plan effectively and meet deadlines.
- Customer Focus: Passion for delivering outstanding patient and customer experiences.
- Leadership & Development: Skilled in coaching, training, and motivating teams.
- Financial Acumen: Strong understanding of budgeting, cost control, and commercial awareness.
- Adaptability: Able to handle change in a fast‑paced environment.
- Stakeholder Management: Capable of building and maintaining strong client relationships.
- IT Proficiency: Comfortable using IT systems for operations management.
Required Experience & Qualifications
- Ideally 1+ years of experience as a Unit Manager or equivalent.
- Proven leadership and people management skills.
- Strong client relationship management abilities.
- Experience in financial and cost control management.
- Commitment to high standards of food quality, hygiene, and service.
If you are a results‑driven, passionate catering professional ready to take on a new challenge, we’d love to hear from you!
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivaled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2007/87721001/52746134/STC #Medirest Signature
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Manager in Basingstoke employer: Medirest
Medirest, as part of Compass Group UK & Ireland, is an exceptional employer that prioritises the well-being and professional growth of its employees. With a vibrant work culture in the heart of London, we offer competitive salaries, comprehensive benefits including a pension scheme, and wellness sessions to support a healthy work-life balance. Join us to lead a talented team in delivering outstanding Soft FM services in a dynamic clinical environment, where your leadership will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Manager in Basingstoke
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Medirest. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Medirest
Don't be shy about reaching out to Medirest directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Manager in Basingstoke
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Medirest and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Medirest
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
