Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage supplier relationships and oversee performance for water services.
- Company: Thames Water is the UK's largest water and wastewater company, serving over 16 million customers.
- Benefits: Enjoy a competitive salary, 26 days holiday, health perks, and flexible working options.
- Why this job: Make a real impact on communities while developing your career in a diverse environment.
- Qualifications: Experience in supplier management and understanding of billing processes are essential.
- Other info: Hybrid working available; join a team committed to sustainability and customer support.
The predicted salary is between 44000 - 61600 £ per year.
Thames Water have a new exciting opportunity for a WOC, WASC Supplier Manager to Join the Financial Care Team and play a vital role in managing strategic partnerships that shape the future of water services.
We are looking for a driven and detail-oriented individual to take on the role of WOC, WASC Supplier Manager, where you will be responsible for overseeing and optimising the performance and service level agreements (SLAs) of all Water Only Companies (WOCs) and Water and Sewerage Companies (WASCs) that bill and collect on behalf of Thames Water.
In this key position, you will ensure robust governance and risk management, working closely within our established control frameworks. You will lead the delivery of change projects and manage change control processes, ensuring our partners remain aligned with our operational and regulatory standards.
What you will be doing as the WOC, WASC Supplier Manager
- Lead regular business reviews with all WOCs and WASCs.
- Monitor and analyse performance across KPIs, sharing insights with key stakeholders.
- Manage supplier relationships to drive excellence in billing and cash collection.
- Oversee audit requirements and produce regular reports for senior leadership.
- Lead Thames-led projects with WOCs and WASCs from planning to completion.
- Manage change control processes and ensure contractual compliance.
- Identify opportunities to improve overall stock performance and propose initiatives.
- Deliver performance updates to finance and other key stakeholders.
- Provide line management, including 121s, performance reviews, and team development.
- Champion effective change management across the team.
What you should bring to the role:
- Proven track record of supplier management.
- Good understanding of billing and debt collection processes.
- Proactive and considered impact analysis of MI reports
- Ability to identify and provide the most appropriate presentation methods to differing roles and knowledge levels across the business.
- Knowledge of key performance drivers for effective performance management
- Ability to train and coach in a clear and professional manner, ensuring directional clarity is achieved.
- Versatile, with the ability to adapt quickly to the changing needs of a rapidly developing business.
Location: Hybrid – Walnut Court – SN2 8BN
Hours: 36 hours Monday to Friday
What’s in it for you?
- Competitive starting salary of £44,000 per annum
- Annual leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
- Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. #J-18808-Ljbffr
WOC WASC Supplier Manager employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WOC WASC Supplier Manager
✨Tip Number 1
Familiarise yourself with Thames Water's mission and values. Understanding their commitment to sustainability and community can help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Thames Water on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the WOC, WASC Supplier Manager role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your supplier management skills and your ability to drive performance improvements. Tailoring your examples to reflect the key responsibilities mentioned in the job description will make a strong impression.
✨Tip Number 4
Stay updated on industry trends related to water services and supplier management. Being knowledgeable about current challenges and innovations in the sector can help you engage in meaningful discussions during interviews, showing your proactive approach.
We think you need these skills to ace WOC WASC Supplier Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supplier management, billing, and debt collection processes. Use specific examples that demonstrate your ability to manage relationships and drive performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Thames Water's mission. Mention how your skills align with the responsibilities of the WOC, WASC Supplier Manager position, particularly in managing change projects and governance.
Highlight Key Achievements: When detailing your work history, focus on key achievements that showcase your ability to monitor KPIs, lead business reviews, and improve performance. Quantify your successes where possible to make a stronger impact.
Prepare for Potential Questions: Think about how you would answer questions related to supplier management and performance optimisation. Be ready to discuss your approach to change management and how you ensure compliance with SLAs.
How to prepare for a job interview at Medirest Signature
✨Understand the Role
Make sure you have a solid grasp of what the WOC, WASC Supplier Manager role entails. Familiarise yourself with the key responsibilities such as managing supplier relationships and overseeing performance metrics. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Prepare for Performance Metrics Discussion
Since the role involves monitoring KPIs and performance analysis, be ready to discuss how you've successfully managed similar metrics in the past. Bring examples of how you've driven excellence in billing and cash collection, as this will show your capability in handling the responsibilities of the job.
✨Showcase Change Management Skills
The job requires leading change projects and managing change control processes. Prepare to share specific instances where you've successfully implemented change within a team or organisation. Highlight your ability to adapt and lead others through transitions, as this is crucial for the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when delivering performance updates to stakeholders. Be prepared to discuss how you tailor your communication style to different audiences. You might even want to practice explaining complex concepts in simple terms to showcase your ability to connect with various roles across the business.
