Wastewater Sewerage Operative (JetVac)

What you’ll be responsible for

Join Welsh Water in protecting our communities and environment. As a not-for-profit organisation, we’re committed to delivering essential services with purpose and care.

Summary

Dealing with our initial customer response tosewerage incidentsacross the business area, undertaking all aspects of sewerage network maintenance both reactively and planned, working within a shift rota as well as participating in standby rota to deliver exceptional customer service.

Your responsibilities will include:

1. Responding to customer reported incidents and clearing blockages/jetting and providing detailed feedback on actions taken
2. Sewer network inspections (including Sewer connections)
3. Sewer location surveys
4. Jetting/Flushing/De-silting of Sewers/Lone Working
5. Planned and reactive maintenance of assets
6. Liaison with customers and stakeholders
7. Person entry
8. Ability to operate and assess asset condition utilising looksee CCTV equipment
9. Cleaning up affected area following flooding events
10. Surface water rebate inspections
11. You will receive job instructions via an electronic work management system and be expected to provide detailed feedback via the same route
12. Undertaking any other duties as required to meet the needs of the business.

Who you’ll work with

Internal

• Network Managers
• Wastewater networks teams
• Capital delivery teams
• Operations

External

• Welsh Water customers
• Members of the public

About you

Essential Criteria

Knowledge, Skills & Experience

• Full Driving Licence C1
• Strong communicator and coordinator
• Committed to learning and safety
• Able to asses risk and adopt a safe working practice to undertake task
• Collaborative and proactive attitude
• Able to work independently and as part of a team
• IT literate
• Strives for success
• Embraces change
• Passionate about customer service

Good to know

We welcome applications from all backgrounds and communities. We’re especially keen to hear from women and ethnic minority candidates who are underrepresented in our operational teams. We offer guaranteed interviews to female and ethnic minority candidates who meet our essential criteria (as stated in the advert) for operational roles. We’re a Disability Confident Employer and offer support throughout the recruitment process.

• A full UK Drivers Licence is required
• 5 week shift pattern
• The successful candidate e required to participate in an on-call/ standby rota
• We offer full training, PPE, and coaching and mentoring support