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- Tasks: Lead the council's digital transformation roadmap and enhance service delivery through innovative tech.
- Company: Join West Lothian Council, dedicated to serving the community with a diverse workforce.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact on customer experience and drive innovation in public services.
- Qualifications: Experience in developing digital strategies within the public sector is essential.
- Other info: We encourage applications from under-represented groups to foster diversity.
The predicted salary is between 43200 - 72000 £ per year.
Job Advert
Closing date for applications is Sunday 27 July 2025
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds, particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities, or from socio-economically disadvantaged backgrounds.
We are seeking an experienced professional to lead the development of the council\’s digital transformation roadmap, aligned with the corporate strategy and related transformation programme.
This role focuses on leveraging data, automation, AI, and digital-first approaches to drive innovation, stakeholder engagement, and technology integration to enhance service delivery, efficiency, and outcomes.
The postholder will influence council-wide digital thinking by adopting a digital-first approach and will lead the design of a vision to transform customer experience through digital channels.
Applicants must have experience in developing digital strategies and plans within the public sector and be capable of influencing and collaborating across political, professional, and community contexts.
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Strategic Digital Transformation Lead, West Lothian Civic Centre, 494.14 - WEL09340 employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Digital Transformation Lead, West Lothian Civic Centre, 494.14 - WEL09340
✨Tip Number 1
Familiarise yourself with the current digital transformation initiatives within the public sector, especially those relevant to local councils. Understanding the specific challenges and successes in West Lothian will help you tailor your approach and demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals already working in digital transformation roles within the public sector. Attend relevant conferences or webinars to connect with key players and gain insights into best practices and emerging trends that could be beneficial for the role.
✨Tip Number 3
Prepare to discuss how you can leverage data and AI to enhance service delivery. Think of specific examples from your past experience where you've successfully implemented technology solutions that improved efficiency and customer experience.
✨Tip Number 4
Showcase your ability to influence and collaborate across various stakeholders. Be ready to share examples of how you've navigated complex political and community contexts to drive digital initiatives, as this will be crucial for the role.
We think you need these skills to ace Strategic Digital Transformation Lead, West Lothian Civic Centre, 494.14 - WEL09340
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Focus on the specific skills needed for leading digital transformation, such as experience with data, automation, and AI.
Tailor Your CV: Customise your CV to highlight relevant experience in developing digital strategies within the public sector. Use specific examples that demonstrate your ability to influence and collaborate across various contexts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital transformation and your understanding of its impact on service delivery. Mention how your background aligns with the council's goals and your vision for enhancing customer experience.
Highlight Diversity and Inclusion: Since the council values diversity, consider including a brief statement about your commitment to fostering an inclusive environment. This can set you apart and show that you resonate with their values.
How to prepare for a job interview at Medirest Signature
✨Understand the Digital Landscape
Familiarise yourself with the latest trends in digital transformation, particularly within the public sector. Be prepared to discuss how you can leverage data, automation, and AI to enhance service delivery and efficiency.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and implemented digital strategies in previous roles. Highlight your ability to align these strategies with broader corporate goals and demonstrate your understanding of stakeholder engagement.
✨Emphasise Collaboration Skills
This role requires influencing and collaborating across various contexts. Be ready to share experiences where you've successfully worked with diverse teams or stakeholders, especially in politically sensitive environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in digital transformation projects and how you overcame them, focusing on your approach to customer experience through digital channels.