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- Tasks: Be the friendly face of Eastwood Hall, managing check-ins and providing excellent customer service.
- Company: Join Levy UK + Ireland, part of Compass Group, delivering legendary hospitality experiences.
- Benefits: Enjoy healthcare perks, discounts, meals on duty, and a supportive work environment.
- Why this job: This role offers growth opportunities in a vibrant team, with a focus on diversity and inclusion.
- Qualifications: Strong communication skills, attention to detail, and a passion for customer service are essential.
- Other info: Full-time, 40 hours per week with a rotational 24/7 shift pattern.
The predicted salary is between 22000 - 29000 £ per year.
Receptionist – Full Time (40 hours per week) | £26,307 per annum| 24/7 Shift Work | Eastwood Hall, Nottingham
What you\’ll be doing:
We\’re currently recruiting a friendly and professional Receptionist to join our team at Eastwood Hall in Nottingham, part of The Venues Collection. This is a full-time position, working 40 hours per week on a rotational 24/7 shift pattern, which includes mornings, evenings, weekends, and public holidays.
As a receptionist, you\’ll be the welcoming face of Eastwood Hall, providing outstanding service to all guests and staff while maintaining high operational standards. You\’ll be working in a supportive team and will play a key role in enhancing customer satisfaction, driving sales opportunities, and contributing to a warm and efficient environment.
In return, you\’ll be part of a company that invests in its people, recognises individuality, and rewards those who go above and beyond.
Why Eastwood Hall?
Eastwood Hall, situated in Nottingham, offers a unique blend of informal charm and professional service. From leisure stays and weddings to conferences and corporate events, our venue is designed for every occasion. As part of The Venues Collection, a division of Compass Group UK & Ireland, we\’re connected to a leading family of hospitality providers.
More about the role:
Your key responsibilities will include:
- Creating a warm and welcoming atmosphere for all staff and visitors.
- Managing check-ins, check-outs, room assignments, and special requests with efficiency and professionalism.
- Using and training others on Opera PMS (training provided), PDQ machines, and telephone systems.
- Answering all incoming calls in a friendly and professional manner.
- Ensuring reception duties are carried out on both A.M. and P.M. shifts in accordance with daily checklists.
- Supporting with administrative tasks and being knowledgeable about events and services offered.
- Upholding all health and safety, fire, and accident reporting procedures.
- Maintaining a neat, clean, and well-organised reception area.
What we\’re looking for:
- Excellent verbal and written communication skills.
- Strong organisational abilities and attention to detail.
- Confidence in using Microsoft Office and general office equipment.
- A passion for great customer service and a team-focused attitude.
- Reliability, flexibility, and the ability to work a variety of shift patterns including overnight and weekend shifts.
Other key information:
- Contract Type: Full-Time, Permanent
- Hours: 40 hours per week
- Shift Pattern: Rotational 24/7 (including mornings, evenings, weekends, and public holidays)
- Location: Eastwood Hall, Nottingham
Join us and be part of something great – where your role matters, your contribution is valued, and your career can thrive.
What you\’ll recieve in return:
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits + Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health + Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH\’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby\’s first birthday
- Holiday purchase scheme
- On-going training, development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Who we are:
#J-18808-Ljbffr
Receptionist- Eastwood Hall employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist- Eastwood Hall
✨Tip Number 1
Familiarise yourself with the Opera PMS system, as it's a key part of the role. Even though training will be provided, having a basic understanding of how it works can give you an edge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will demonstrate your ability to maintain a warm and welcoming atmosphere, which is crucial for this position.
✨Tip Number 3
Research Eastwood Hall and its services thoroughly. Being knowledgeable about the venue and its offerings will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working various shifts, demonstrating your willingness to adapt will highlight your reliability and commitment to the team.
We think you need these skills to ace Receptionist- Eastwood Hall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a receptionist. Emphasise your customer service skills, organisational abilities, and any experience with office equipment or software like Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Eastwood Hall and how you can contribute to their team. Use examples from your past experiences to demonstrate your suitability.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure you provide examples of how you've successfully communicated in previous positions. This could include handling customer inquiries or managing team communications.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Medirest Signature
✨Show Your Customer Service Skills
As a receptionist, your role revolves around providing excellent customer service. Be prepared to share examples of how you've handled difficult situations or gone above and beyond for a customer in the past.
✨Familiarise Yourself with the Venue
Research Eastwood Hall and its offerings before the interview. Knowing about their services, events, and atmosphere will show your genuine interest in the position and help you answer questions more effectively.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities. Be ready to discuss how you manage multiple tasks, prioritise responsibilities, and maintain attention to detail in a busy environment.
✨Prepare for Shift Work Questions
Since this role involves a rotational 24/7 shift pattern, be prepared to discuss your flexibility and reliability regarding working various shifts, including weekends and public holidays.