At a Glance
- Tasks: Support the Housing team with administration tasks and customer calls.
- Company: Join Ashfield District Council, dedicated to improving community services.
- Benefits: Gain a level 3 Business Administration qualification while working.
- Why this job: Be part of a team making a real difference in the community.
- Qualifications: No prior experience needed; just a passion for learning.
- Other info: This is an 18-month apprenticeship based in Kirkby in Ashfield.
Are you interested in an office-based administration role and have a passion to learn and develop your skills and experience? If so, read on!
Ashfield District Council are recruiting a new apprentice to join our busy Housing team to support colleagues with tasks associated with the Social Housing Regulation Act. You will be dealing with incoming calls from customers on a daily basis, generating letters and correspondence and inputting data. The successful candidate will be involved in a wide range of administration and office tasks and will have the opportunity to work with colleagues to learn more about housing regulation and consumer standards.
You will undertake a level 3 Business Administration apprenticeship with West Notts College in addition to your learning in the role. The role will be based at Urban Road in Kirkby in Ashfield, and the apprenticeship duration is 18 months + End Point Assessment (EPA).
Ashfield District Council strives to be great across all of our services. Our focus is to look forwards and to work with our partners to make a difference for the people of Ashfield. Our ambition is for everyone who lives, works and visits Ashfield to be proud to do so. We are continuing our positive journey and writing our new story. It\βs the people that make Ashfield, and community is at our heart. If you want to be part of this journey then why not apply?
Closing date: 12 August 2025
Interview date: 8/9 September 2025
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Housing Regulations Apprentice employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housing Regulations Apprentice
β¨Tip Number 1
Familiarise yourself with the Social Housing Regulation Act and current housing regulations. This knowledge will not only help you understand the role better but also impress your interviewers with your initiative and interest in the field.
β¨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be dealing with incoming calls from customers, being able to convey information clearly and professionally is crucial for this role.
β¨Tip Number 3
Network with current or former apprentices in similar roles. They can provide valuable insights into the day-to-day tasks and expectations, which can help you prepare for both the application process and the job itself.
β¨Tip Number 4
Show enthusiasm for community service and local governance during your interactions. Ashfield District Council values community engagement, so demonstrating your passion for making a difference in the area can set you apart from other candidates.
We think you need these skills to ace Housing Regulations Apprentice
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Regulations Apprentice position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that emphasises your administrative skills, customer service experience, and any relevant coursework or projects. Make sure to align your experiences with the tasks mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the opportunity to learn about housing regulation. Mention specific reasons why you want to work with Ashfield District Council and how you can contribute to their mission.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Medirest Signature
β¨Research the Role and Organisation
Before your interview, take some time to research Ashfield District Council and their housing regulations. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
β¨Prepare for Common Questions
Think about common interview questions related to administration roles, such as your experience with data entry or handling customer inquiries. Prepare specific examples from your past experiences that demonstrate your skills and adaptability.
β¨Show Enthusiasm for Learning
As this is an apprenticeship role, it's important to express your eagerness to learn and develop your skills. Be ready to discuss how you plan to make the most of the apprenticeship and what you hope to achieve during your time with the council.
β¨Practice Good Communication Skills
Since you'll be dealing with incoming calls and correspondence, showcasing your communication skills is key. Practice speaking clearly and confidently, and be prepared to demonstrate how you would handle customer interactions effectively.