At a Glance
- Tasks: Keep our hotel sparkling clean and assist guests with their needs.
- Company: Join Hilton, the UK's #1 Great Place to Work 2025, known for its inclusive culture.
- Benefits: Enjoy free meals, discounts on travel, health cover, and a supportive work environment.
- Other info: Part-time role with flexible hours and opportunities for personal development.
- Why this job: Be part of a team that creates unforgettable experiences and makes a real difference.
- Qualifications: No specific experience required; just bring your passion for hospitality and teamwork.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Salary:£12.27 an hour – (Part Time role - 20 Hours a week)
A WORLD OF REWARDS
- Uniform provided
- Free and healthy meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- High street discounts: with Perks at Work
- Discounted dental and health cover
- Free Parking
- Modern and inclusive Team Member’s areas
What will I be doing?
As a Housekeeping Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure cleanliness of public areas
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Be environmentally aware
- Dispose of waste accordingly
- Carry out lost property procedures
- Manage guest requests in a timely and efficient manner
- Manage master keys in his/her possession
- Check public areas and toilets taking remedial action where necessary
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
#J-18808-LjbffrHousekeeping Assistant (Fixed Term) in Croydon employer: Medirest Signature
At Hilton, we pride ourselves on being the UK's #1 Great Place to Work 2025, fostering a vibrant and inclusive work culture that empowers our team members. As a Housekeeping Assistant, you'll enjoy competitive pay, comprehensive training, and numerous personal development opportunities, all while contributing to our mission of delivering exceptional hospitality. With benefits like free meals, discounted travel, and a supportive environment, working at Hilton not only offers a rewarding career but also a chance to be part of a community that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant (Fixed Term) in Croydon
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in the hospitality industry. Understanding the expectations for cleanliness and guest service will help you stand out during interviews.
✨Tip Number 2
Showcase your ability to work in a team environment. Highlight any previous experience where you collaborated with others, as teamwork is essential in a hotel setting.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've handled guest requests or complaints in the past. This will show that you can manage guest interactions effectively.
✨Tip Number 4
Research Hilton's values and corporate responsibility initiatives. Being knowledgeable about the company culture and demonstrating alignment with their mission can give you an edge in the hiring process.
We think you need these skills to ace Housekeeping Assistant (Fixed Term) in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise skills such as attention to detail, time management, and teamwork, which are crucial for a Housekeeping Assistant.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention specific examples of how you have contributed to cleanliness and guest satisfaction in previous positions.
Highlight Your Soft Skills:In your application, focus on soft skills like communication, adaptability, and problem-solving. These are essential for managing guest requests and working effectively with other departments.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is vital in the hospitality industry.
How to prepare for a job interview at Medirest Signature
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your commitment to providing excellent service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles. You might even want to mention specific cleaning techniques or processes you follow to maintain high standards.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing guest requests or dealing with lost property. Think of examples from your past experiences where you successfully resolved similar issues, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team culture, training programmes, or growth opportunities within the company. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
