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- Tasks: Engage visitors, manage bookings, and coordinate events at a heritage site.
- Company: Join North Kesteven District Council, promoting local heritage and tourism.
- Benefits: Enjoy flexible hours, a supportive team, and the chance to make a difference.
- Why this job: Be part of a vibrant team, enhance visitor experiences, and celebrate local culture.
- Qualifications: Passion for heritage, customer service experience, and strong communication skills required.
- Other info: Part-time role with opportunities for personal growth and community impact.
The predicted salary is between 24300 - 26000 £ per year.
Part-time (26.75 Hours) – Permanent
B2 - £30,559 - £32,652 Per Annum, Pro Rata
North Kesteven District Council is seeking an enthusiastic professional to join the Visitor Venues team; This post puts you at the heart of a dynamic department which is critical in the promotion & delivery of the Council's heritage services.
Job Requirements:
- A strong interest in heritage, museums, or tourism
- Experience in a customer-facing or public engagement role
- Ability to manage volunteers and work independently (including lone working)
- Reliable, well-organised, and comfortable handling cash
- Flexible and proactive, with excellent communication skills
Key Responsibilities:
- Open and close the site during public hours
- Welcome and engage with visitors to enhance their experience
- Manage online and phone bookings
- Oversee the cottage's artefact collection in line with required standards
- Operate financial systems
- Plan and deliver public events and activities
- Co-ordinate with volunteers and work closely with the Visitor Venues Team Leader
- Ensure safe, smooth, and high-quality site operation
Key Attributes:
- Customer-Focused Approach
- Strong Communication Skills
- Organisational and Planning Abilities
- Digital Competency
- Collaborative Working
- Initiative and Problem Solving
You will be required to apply a high level of attention to detail when carrying out this role, to support the delivery of heritage services at an operational level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district.
If you feel you have what it takes to then this could be the role for you.
If you would like an informal chat about this post, please call Jack Milligan – Visitor Venues Team Leader on 01529308122.
To complete an application form and further details, please visit our website www.n-kesteven.gov.uk.
The closing date for all applications is 30th June 2025.
The interview date will be 8th July 2025.
Heritage Tourism Assistant (Mrs Smiths Cottage) employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Tourism Assistant (Mrs Smiths Cottage)
✨Tip Number 1
Familiarise yourself with the heritage and tourism sector, particularly in relation to Mrs Smith's Cottage. Understanding the local history and the significance of the site will help you engage more effectively with visitors and demonstrate your passion during any discussions.
✨Tip Number 2
Network with professionals in the heritage and tourism field. Attend local events or join online forums related to heritage services. This can provide you with valuable insights and connections that may enhance your application and show your commitment to the industry.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you successfully engaged with the public or managed a team. Being able to articulate these experiences will set you apart during the interview process.
✨Tip Number 4
Demonstrate your organisational skills by thinking about how you would manage events or activities at the cottage. Consider creating a mock plan for a potential event, which you can discuss during your interview to illustrate your proactive approach and planning abilities.
We think you need these skills to ace Heritage Tourism Assistant (Mrs Smiths Cottage)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and attributes required for the Heritage Tourism Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in heritage, museums, or tourism. Emphasise any customer-facing roles and your ability to manage volunteers, as these are crucial for this position.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Provide specific examples of your communication skills, organisational abilities, and any relevant experiences that demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Medirest Signature
✨Show Your Passion for Heritage
Make sure to express your enthusiasm for heritage, museums, and tourism during the interview. Share any personal experiences or projects that highlight your interest in these areas, as this role is all about engaging with visitors and promoting heritage services.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to enhance visitor experiences, manage bookings, and handle inquiries, as these are key responsibilities for the Heritage Tourism Assistant position.
✨Emphasise Organisational Abilities
Discuss your organisational skills and how you manage tasks effectively, especially when working independently or coordinating with volunteers. Mention any relevant experience in planning events or managing collections, as this will show your capability to handle the responsibilities of the role.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've encountered challenges in a customer-facing role and how you resolved them. This will demonstrate your initiative and problem-solving skills, which are essential for ensuring smooth site operations and delivering high-quality service.
