At a Glance
- Tasks: Assist in delivering exciting programmes and events for Ayrshire Leisure.
- Company: Join East Ayrshire Leisure, a community-focused organisation dedicated to enhancing local experiences.
- Benefits: Earn £14.83 - £15.53 per hour with weekend hours and a supportive work environment.
- Other info: Temporary position until 31st March 2026, with a focus on customer service.
- Why this job: Be part of a team that values innovation, inclusivity, and continuous improvement.
- Qualifications: Must meet essential criteria outlined in the job specification; references required.
Job Purpose
Contributing to and delivering excellent customer service across Ayrshire Leisure, the Countryside Assistant will facilitate the organisation, preparation, and delivery of a wide range of planned programmes, activities, and events across East Ayrshire Leisure. The role involves contributing to the design and delivery of innovative, modern, and sustainable services. Working within a performance management and continuous improvement framework, the post holder will strive to exceed the expectations outlined in the East Ayrshire Leisure Strategy and Delivery Plan. Please see the attached Job Specification and key activities for detailed responsibilities and duties. To be considered for an interview, candidates must demonstrate on the application that they meet all essential criteria of the attached job specification.
Rate of Pay
£14.83 - £15.53 per hour. Hours of work: Saturday and Sunday, 9:00 am - 5:00 pm, with a 1-hour unpaid lunch break each day. This is a temporary position until 31st March 2026.
Responsibilities and Our Values
- Contribute to and deliver excellent customer service, promoting the importance of people in delivering our vision and values.
- Demonstrate honesty and integrity at all times.
- Engage with our people, partners, and stakeholders in an inclusive manner.
- Strive for continuous improvement, being ambitious and aspirational in all activities.
- Take responsibility and be accountable for our organisation and service delivery.
Additional Information
Employment References: We follow national guidance regarding pre-employment checks, including Safer Recruitment practices. Applicants should provide details of at least two appropriate and relevant references, including one from their current or most recent employer, which must be from an appropriate senior manager. References from peers at the same level are not acceptable.
The duties involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants will need to become a PVG Scheme member or have their existing membership updated before a formal employment offer can be made. Any relevant disclosures on PVG records will be discussed with the applicant prior to any employment offer.
#J-18808-LjbffrDevelopment Assistant (Countryside) - EAY11608 in Kilmarnock employer: Medirest Signature
East Ayrshire Leisure is an exceptional employer that prioritises employee development and community engagement. With a strong commitment to delivering innovative and sustainable services, staff are encouraged to grow within a supportive work culture that values honesty, integrity, and continuous improvement. Working in the beautiful surroundings of East Ayrshire, employees enjoy a fulfilling role that directly contributes to enhancing local leisure experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Development Assistant (Countryside) - EAY11608 in Kilmarnock
✨Tip Number 1
Familiarise yourself with the East Ayrshire Leisure Strategy and Delivery Plan. Understanding their goals and values will help you align your responses during interviews and demonstrate your commitment to their vision.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting specific instances where you exceeded expectations can set you apart from other candidates.
✨Tip Number 3
Research innovative and sustainable practices in event planning and delivery. Being able to discuss modern approaches during your interview will show that you're proactive and ready to contribute to the role effectively.
✨Tip Number 4
Prepare to discuss your understanding of performance management and continuous improvement frameworks. Being able to articulate how you can contribute to these areas will demonstrate your ambition and accountability for service delivery.
We think you need these skills to ace Development Assistant (Countryside) - EAY11608 in Kilmarnock
Some tips for your application 🫡
Understand the Job Specification:Carefully read the job specification attached to the listing. Make sure you understand the essential criteria and responsibilities outlined, as you'll need to demonstrate how you meet these in your application.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the role of Development Assistant. Focus on customer service experience, event organisation, and any work related to community engagement or sustainability.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for delivering excellent customer service and your commitment to continuous improvement. Use specific examples from your past experiences that relate to the key activities mentioned in the job description.
Provide Relevant References:Select at least two appropriate references, ensuring one is from your current or most recent employer. Make sure they can speak to your skills and experiences relevant to the role, particularly in customer service and teamwork.
How to prepare for a job interview at Medirest Signature
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Development Assistant. Be prepared to discuss how your skills and experiences align with the specific duties outlined, especially in delivering excellent customer service and facilitating activities.
✨Showcase Your Customer Service Skills
Since the role emphasises excellent customer service, think of examples from your past experiences where you provided outstanding service. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Emphasise Continuous Improvement
The job requires a focus on continuous improvement. Prepare to discuss how you've contributed to improving processes or services in previous roles. Highlight your ambition and aspiration to enhance the quality of services offered.
✨Prepare for Reference Checks
As references are crucial for this position, ensure you have at least two relevant references lined up, including one from a senior manager. Inform them about the potential reference check so they can provide a strong endorsement of your capabilities.
