Costa Cafe Manager

Costa Cafe Manager

Basingstoke Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Medirest Signature

At a Glance

  • Tasks: Lead a team to deliver top-notch food and customer service in a busy cafe.
  • Company: Join Compass Group, a leader in the hospitality industry with 6,000 venues across the UK.
  • Benefits: Enjoy competitive pay, great perks, and endless opportunities for learning and development.
  • Why this job: Be part of a diverse culture that values individuality and rewards hard work.
  • Qualifications: Must have two years of management experience and a passion for food and service.
  • Other info: This role offers a chance to grow your career in a supportive environment.

The predicted salary is between 30000 - 40000 £ per year.

Costa Cafe Manager – Basingstoke and North Hampshire Hospital

£35.695 per annum/ 40 hours per week

We\’re currently recruiting a dedicated Cafe Manager to help ensure the smooth running of the operations in a Costa brand on a full time basis, contracted to 40 hours per week.

As a Cafe Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Costa? Here\’s what you need to know before applying:

Your key responsibilities will include:

  • Supervising teams to ensure we continue to deliver impeccable food and customer service
  • Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new service concepts to drive sales
  • Liaising between customers and our internal teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Cafe Manager will:

  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of management experience within a similiar sector or industry
  • Have experience managing teams in a similar role
  • Demonstrate brilliant financial acumen
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.

Job Reference: com/1607/74646001/52745717/R/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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Costa Cafe Manager employer: Medirest Signature

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Cafe Manager at Basingstoke and North Hampshire Hospital, you will enjoy competitive pay, comprehensive benefits, and a supportive work culture that encourages career progression and personal development. Join us to be part of a diverse team where your contributions are recognised and celebrated, making a meaningful impact in the community.
Medirest Signature

Contact Detail:

Medirest Signature Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Costa Cafe Manager

✨Tip Number 1

Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes Costa unique will help you align your management style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network with current or former employees of Costa to gain insights into the company culture and operational challenges. This can provide you with valuable information that you can use during interviews to demonstrate your understanding of the role.

✨Tip Number 3

Prepare specific examples from your past management experience that showcase your ability to lead teams, manage budgets, and improve customer satisfaction. Being able to discuss these in detail will set you apart from other candidates.

✨Tip Number 4

Stay updated on industry trends and innovations in the food and beverage sector. Showing that you are proactive about learning and adapting can impress hiring managers and demonstrate your commitment to driving sales and improving service.

We think you need these skills to ace Costa Cafe Manager

Team Leadership
Customer Service Excellence
Financial Management
Inventory Management
Budget Monitoring
Health & Safety Compliance
Communication Skills
Organisational Skills
Problem-Solving Skills
Sales Strategy Development
Training and Development
Operational Efficiency
Adaptability
Passion for Food and Beverage

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in the food and beverage sector. Emphasise your skills in team supervision, financial acumen, and customer service to align with the key responsibilities of the Cafe Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples from your previous roles that demonstrate your ability to lead teams and improve operational efficiency.

Highlight Relevant Skills: In your application, clearly outline your communication and organisational skills. Provide examples of how you've successfully managed budgets, monitored KPIs, and implemented health and safety standards in past positions.

Showcase Your Ambition: Express your motivation to grow within the company. Mention any relevant training or upskilling you have undertaken, and how you plan to contribute to the success of Costa Cafe while advancing your career.

How to prepare for a job interview at Medirest Signature

✨Show Your Passion for Food and Service

Make sure to express your enthusiasm for great-tasting food and exceptional customer service during the interview. Share specific examples of how you've gone above and beyond in previous roles to enhance customer experiences.

✨Demonstrate Your Management Experience

Be prepared to discuss your management experience in detail. Highlight your ability to supervise teams, manage inventories, and oversee operations effectively. Use concrete examples to illustrate your leadership style and successes.

✨Communicate Financial Acumen

Since financial management is key for this role, be ready to talk about your experience with budgets and KPIs. Discuss any strategies you've implemented to improve financial performance in past positions.

✨Emphasise Health & Safety Knowledge

Given the importance of Health & Safety standards in the café environment, be sure to mention your understanding and experience in this area. Provide examples of how you've ensured compliance and maintained safety in previous roles.

Costa Cafe Manager
Medirest Signature
Location: Basingstoke
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