At a Glance
- Tasks: Coordinate and manage event bookings, ensuring exceptional customer experiences.
- Company: Levy is the official catering partner at Allianz Stadium, known for sustainable and high-quality food services.
- Benefits: Enjoy healthcare perks, exclusive discounts, meals on duty, and generous leave policies.
- Other info: Flexible hours required to support various event schedules.
- Why this job: Join a dynamic team focused on sustainability and delivering memorable events in a fast-paced environment.
- Qualifications: Strong communication skills, detail-oriented, and experience in event operations are essential.
The predicted salary is between 27000 - 36000 £ per year.
Conference & Events Planner - Allianz Stadium | Twickenham
£32,190 (basic) per annum, plus bonus & benefits
At Levy, we\'re proud to be the official catering partner of Allianz Stadium, managing all food and beverage services from public concessions to premium hospitality suites. Known for high-end, sustainable, and locally-sourced menus, Levy offers everything from quick match-day food and drink to fine dining experiences for members and corporate events. We emphasize sustainability through initiatives like reducing single-use plastics, using seasonal British produce, and minimizing food waste, enhancing the stadium experience year-round..
About the role:
Are you passionate about delivering exceptional customer experiences and keeping everything running smoothly behind the scenes? In this pivotal role, you\'ll be the first point of contact for clients, helping to coordinate and manage bookings with precision and care. You\'ll play a key part in driving sales, exceeding client expectations, and ensuring every detail is captured accurately to support a seamless handover to our Operations team. If you\'re highly organised, customer-focused, and thrive in a fast-paced environment, this is your chance to shine in a dynamic and rewarding position.
This full-time position is based on a 40-hour week over 5 days, with flexibility required to support event schedules.
Duties:
- Ensure all operations comply with health, safety, hygiene, and legislative standards, promoting a safe and secure environment for all stakeholders.
- Deliver exceptional customer service with professionalism, product knowledge, and a proactive attitude to exceed client expectations.
- Manage event logistics, including booking services, raising purchase orders, and preparing collateral such as menus, signage, and floor plans.
- Accurately input and manage event details in Ivvy, ensuring seamless handover and communication with the Operations and Accounts teams.
- Conduct client show rounds, tastings, and meetings to build strong relationships and ensure a clear understanding of requirements.
- Continuously seek opportunities to improve service delivery and contribute to operational efficiency and innovation.
- Stay informed on industry trends and apply relevant insights to enhance the customer experience and promote the company\'s image.
- Actively support team members, attend training sessions, and participate in internal meetings to foster collaboration and professional development.
Who you are:
- Strong communicator with excellent interpersonal and client-facing skills
- Highly organised, detail-oriented, and deadline-driven
- Collaborative and adaptable, with a proactive and people-focused approach
- Demonstrates integrity, accountability, and professionalism
- Commercially aware with knowledge of market trends and competitor activity
- Proficient in Microsoft Office, CRM systems, and event floorplanning tools
- Experienced in event operations, particularly within catering
- Committed to delivering quality and exceeding expectations
Benefits:
- Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme.
- Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia.
- Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid.
- Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby\'s 1st birthday, and a holiday purchase scheme.
- Career & Financial Support- Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products.
Who are Levy?
Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual\'s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.
We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
#J-18808-LjbffrConference & Events Planner - Allianz Stadium | Twickenham employer: Medirest Signature
Levy, as the official catering partner of Allianz Stadium in Twickenham, is an exceptional employer that prioritises sustainability and employee well-being. With a strong focus on professional development, diverse work culture, and comprehensive benefits including healthcare, exclusive discounts, and generous leave policies, Levy fosters an environment where employees can thrive and grow while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Planner - Allianz Stadium | Twickenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Medirest Signature. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Medirest Signature
Don't be shy about reaching out to Medirest Signature directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Planner - Allianz Stadium | Twickenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Medirest Signature and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Medirest Signature
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
