At a Glance
- Tasks: Be the friendly face of our leisure centre, welcoming customers and ensuring a great experience.
- Company: Join the Council's Leisure Services team in a vibrant community setting.
- Benefits: Enjoy generous leave, a local government pension, free gym access, and healthcare cash plan.
- Other info: Great opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a positive impact on people's leisure experiences while developing your customer service skills.
- Qualifications: A positive attitude and willingness to help are essential; previous experience is a plus.
The predicted salary is between 28678 - 29134 £ per year.
Location: All Seasons Leisure Centre
Contract: Full Time (40 hours per week) / Permanent
Salary: 28,678 - 29,134
Closing Date: 31 August 2026
As part of the Council's Leisure Services team, you will be responsible for having direct contact with customers whilst carrying out a broad range of duties in order to maintain a high standard of customer focused service, ensuring they can make full and safe use of the leisure facilities contributing to the creation of our new reception team. This is an exciting opportunity to be part of the delivery of leisure services within Chorley.
Who we're looking for:
As a vital member of the team, you will be the first point of contact for our members. Your attitude, professionalism and willingness to help will ensure a positive experience and reflect the high standards of our facility.
- Provide ongoing support to colleagues and users of the centres in various areas and roles, including meeting and greeting centre users, taking bookings and payments, answering phone calls and emails from centre users, with a focus on frontline service delivery.
- Support inclusive access for people of all ages, backgrounds and abilities.
- Assist with the promotion of benefits and upselling of membership packages whilst having good knowledge of the terms and conditions.
- Handle cash, card and other digital transactions in line with the organisation's financial procedures.
- Helping to ensure the company follows cash handling regulations.
- Reporting any financial irregularities and assisting in the process of identifying till variances.
- Follow all relevant compliance guidelines such as ensuring GPDR regulations regarding data protection of customer's personal details and banking information are adhered to at all times when handling membership data.
- Comply with all aspects of the Emergency Action Plan (EAP) and Normal Operating Procedure (NOP), ensuring health and safety procedures and guidelines are adhered to at all times.
- Assisting in the safe evacuation of the premises.
Our Benefits:
- Generous annual leave entitlement
- Local Government pension
- Healthcare Cash Plan for cash back on health treatments
- Cashback website access for savings on brands you love
- Free gym access
- Free parking
Receptionist in Chorley employer: Medirest Signature
Medirest Signature offers a vibrant work environment at Chorley Leisure, where employees are encouraged to engage with the community and promote health and fitness. With benefits like free gym access and a local government pension, the company prioritises employee well-being and development, making it an excellent choice for those seeking meaningful part-time employment in leisure services.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chorley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Medirest Signature. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Medirest Signature
Don't be shy about reaching out to Medirest Signature directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Chorley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Medirest Signature and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Medirest Signature
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
