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For Companies At a Glance
- Tasks: Provide high-level business support to Social Work Practitioners in a dynamic office environment.
- Company: Join Staffordshire County Council, a forward-thinking organisation dedicated to community service and employee growth.
- Benefits: Enjoy flexible working options, a supportive environment, and access to a comprehensive rewards programme.
- Other info: Applications are anonymised for fairness; we value transferable skills, so don't hesitate to apply!
- Why this job: Make a real impact in Children's Services while developing your skills in a collaborative team.
- Qualifications: NVQ Level III in Business Administration or equivalent, plus strong IT and communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
We have an opportunity for a Business Support Officer, Statutory Services, working within Corporate Operations, Business and Executive Support, District Children and Families based at The Old House, Lichfield, with occasional work from Burntwood Library.
This is a full-time permanent position. The hours are Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm. The post is mainly office-based, with some home working arranged on a rota depending on service needs.
We are looking for someone to provide high-level business support administration to assist Social Work Practitioners across several teams.
Business Support is vital to the success of Children\’s Services, ensuring smooth operations so frontline colleagues can effectively serve Children and Families in the community. The essential work done behind the scenes requires dedicated colleagues who take pride and see purpose in their work.
Main Responsibilities
The successful candidate will perform core business functions and collaborate with Team Managers, Social Workers, professionals, and partners. This includes attending and servicing various statutory meetings across districts.
You should have full knowledge of Microsoft Office 365 and proficiency with its main applications. Responsibilities also include chasing professionals for paperwork to meet deadlines, inputting and sharing data, maintaining database accuracy through cleansing, and possibly undertaking financial transactions. There may also be opportunities to support broader office functions to assist overall business support services.
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills, and competency in IT systems. You will also need:
- NVQ Level III in Business Administration or equivalent.
- An IT qualification comparable to ICDL Advanced (L3) or similar.
- Excellent communication skills for interacting across the organisation and externally via phone, in person, and email.
- Strong organisational skills and attention to detail to keep data current and meet deadlines.
- A flexible approach to adapt to changing priorities and tasks.
- A passion for delivering excellent service.
For further information, please contact Jo Orme at Jo.Orme@staffordshire.gov.uk or Lara Hollier at Lara.Hollier@staffordshire.gov.uk.
If you do not meet all requirements, we value transferable skills and experiences. Consider applying or for an informal chat, contact Jo Orme or Lara Hollier.
Shortlisting: Week beginning Monday 4th August 2025
Interviews: Week beginning Monday 11th August 2025
Our Recruitment Process: Applications are anonymised during shortlisting to focus on relevant information. Please complete your application fully, especially the supporting statement, to highlight your suitability.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
Our values, shaped by staff feedback and best practices, underpin our People Strategy. They foster a community spirit, pride, ambition, and a focus on a better future. We look forward and aim for your career growth too.
Our benefits:
We prioritize our employees\’ well-being and development, offering a supportive environment to achieve your potential and maintain a healthy work-life balance.
As part of our staff, you will access our rewards and benefits program – Careers at Staffordshire.
Our recruitment process:
We are committed to safeguarding children and vulnerable adults. Staffordshire County Council is an equal opportunities and Disability Confident employer. We encourage applications from all backgrounds and communities. We also offer a guaranteed interview for applicants meeting minimum criteria, supporting our commitments to inclusion and diversity.
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Business Support Officer - Statutory Services employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Statutory Services
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Support Officer in statutory services. Understanding the nuances of supporting social work practitioners will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day tasks and expectations, which can be invaluable when preparing for interviews or informal chats.
✨Tip Number 3
Brush up on your Microsoft Office 365 skills, especially applications like Excel and Word. Being able to showcase your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've demonstrated strong organisational skills and attention to detail in previous roles. These competencies are crucial for the position, and having concrete examples ready will help you make a strong impression.
We think you need these skills to ace Business Support Officer - Statutory Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Business Support Officer position. Tailor your application to reflect how your skills and experiences align with these needs.
Highlight Relevant Experience: In your supporting statement, emphasise any previous experience in business support or administration. Mention specific examples where you demonstrated strong organisational skills, teamwork, and proficiency in IT systems, particularly Microsoft Office 365.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively interacted with colleagues and external partners. This could include managing meetings, handling correspondence, or collaborating on projects.
Tailor Your CV: Ensure your CV is up-to-date and tailored to the job. Include relevant qualifications, such as your NVQ Level III in Business Administration, and any IT certifications. Make sure to format it clearly and concisely for easy reading.
How to prepare for a job interview at Medirest Signature
✨Know Your Role
Familiarise yourself with the responsibilities of a Business Support Officer in Statutory Services. Understand how your role supports Social Work Practitioners and contributes to the overall success of Children's Services.
✨Showcase Your IT Skills
Be prepared to discuss your proficiency with Microsoft Office 365 and any relevant IT qualifications. You might be asked to demonstrate your skills, so consider brushing up on key applications like Excel and Word.
✨Emphasise Communication and Teamwork
Highlight your excellent communication skills and ability to work collaboratively. Be ready to provide examples of how you've effectively interacted with colleagues and external partners in previous roles.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and keep data accurate. Share specific examples of how you've met deadlines and maintained organisation in past positions, as this is crucial for the role.