Business Support Analyst - Education IT - EAY11413 in Kilmarnock

Business Support Analyst - Education IT - EAY11413 in Kilmarnock

Kilmarnock Full-Time 34000 - 46000 £ / year (est.) No working from home possible
Medirest Signature

At a Glance

  • Tasks: Support ICT services and manage technical implementations for East Ayrshire Council.
  • Company: Join East Ayrshire Council, dedicated to community development and inclusive workforce.
  • Benefits: Enjoy flexible working hours, with options for remote work and a competitive salary.
  • Other info: Diversity and inclusion are at our core; we welcome all applicants.
  • Why this job: Be part of a team that drives positive change in the community while developing your skills.
  • Qualifications: Relevant references required; experience in ICT support is a plus.

The predicted salary is between 34000 - 46000 £ per year.

Job Description

To provide efficient implementation, management, and technical support of Information and Communications Technology (ICT) services for all systems provided by the ICT function. This role supports the operational departments and stakeholders of East Ayrshire Council, assisting with the promotion, delivery, and integration of key objectives outlined in the Finance & ICT Service Plan and the Community Plan.

Requirements

We adhere to national guidance regarding pre-employment checks, specifically Safer Recruitment Through Better Recruitment. During your application, you should provide details of at least two appropriate and relevant references, including one from your current or most recent employer. The reference from your current or most recent employer must be from an appropriate senior manager and not from a peer operating at the same level.

Responsibilities

If you apply for this position, please add noreply@myjobscotland.gov.uk to your safe sender list to ensure all related emails are delivered to your inbox.

The Individual

This is a full-time, permanent position based at the Opera House, John Finnie Street. The working hours are 35 hours per week, scheduled as follows: Monday to Thursday from 9 am to 5 pm, and Friday from 9 am to 4 pm. The work style is \'Flexible\', with 50% to 79% of your time spent in an office or multiple work locations. You will work at your administrative base or another agreed location between 2.5 to 4 days per week, with occasional work from home.

The full-time salary range for this position is £40,495 - £44,117.

For further information, please contact Ian Aston at ian.aston@east-ayrshire.gov.uk.

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all community members. We encourage applicants from underrepresented groups, including Black and Minority Ethnic people, disabled people, and LGBT individuals. We aim to reduce occupational segregation and encourage women to apply for managerial roles or other underrepresented positions. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

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Business Support Analyst - Education IT - EAY11413 in Kilmarnock employer: Medirest Signature

East Ayrshire Council is an excellent employer that prioritises a diverse and inclusive workforce, offering meaningful opportunities for professional growth within the community. With a flexible work style and a commitment to employee well-being, staff can enjoy a balanced work-life dynamic while contributing to impactful ICT services that enhance local governance. The supportive culture fosters collaboration and innovation, making it an ideal place for those looking to make a difference in their community.

Medirest Signature

Contact Details:

Medirest Signature Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Analyst - Education IT - EAY11413 in Kilmarnock

Tip Number 1

Familiarise yourself with the specific ICT services and systems used by East Ayrshire Council. Understanding their current technology landscape will help you demonstrate your knowledge during interviews and show that you're proactive about the role.

Tip Number 2

Network with current or former employees of East Ayrshire Council, especially those in similar roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for tailoring your approach.

Tip Number 3

Prepare to discuss how you can contribute to the key objectives outlined in the Finance & ICT Service Plan. Think of specific examples from your past experience that align with these goals to showcase your potential impact.

Tip Number 4

Since references are crucial, ensure you have a solid reference from a senior manager ready. It’s also wise to inform them about the position you’re applying for so they can tailor their feedback to highlight your relevant skills.

We think you need these skills to ace Business Support Analyst - Education IT - EAY11413 in Kilmarnock

Technical Support Skills
Information and Communications Technology (ICT) Knowledge
Project Management
Stakeholder Engagement
Problem-Solving Skills
Data Analysis
Communication Skills

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Analyst position. Tailor your application to highlight how your skills and experiences align with the specific needs of East Ayrshire Council.

Prepare Your References:Since the application requires at least two relevant references, ensure you have these lined up. One must be from your current or most recent employer, specifically from a senior manager. Reach out to them in advance to ask for their permission and inform them about the role you're applying for.

Craft a Strong Cover Letter:Write a compelling cover letter that outlines your motivation for applying and how your background makes you a suitable candidate. Be sure to mention your understanding of ICT services and how you can contribute to the objectives outlined in the Finance & ICT Service Plan.

Double-Check Your Application:Before submitting your application, review all documents for accuracy and completeness. Ensure that your CV is updated and tailored to the job, and that you've included all required information, including your references and any additional documents requested.

How to prepare for a job interview at Medirest Signature

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Business Support Analyst. Familiarise yourself with ICT services and how they support operational departments, as this will help you answer questions more effectively.

Prepare Relevant Examples

Think of specific examples from your past experience that demonstrate your skills in managing and supporting ICT services. Be ready to discuss how you've contributed to similar objectives in previous roles, especially in an educational or council setting.

Know Your References

Since references are crucial for this role, ensure you have at least two relevant ones lined up. One should be from a senior manager at your current or most recent job. Be prepared to discuss your relationship with these references and what they might say about your work ethic and skills.

Show Your Commitment to Diversity

East Ayrshire Council values diversity and inclusion. Be ready to discuss how you can contribute to creating an inclusive workplace. This could include sharing experiences where you've worked with diverse teams or supported underrepresented groups.