At a Glance
- Tasks: Be the friendly face of our business centre, welcoming visitors and managing conference bookings.
- Company: Join Invest East Yorkshire, a key player in economic development and renewable technologies.
- Benefits: Enjoy flexible shifts, a vibrant work environment, and opportunities for personal growth.
- Other info: Willingness to travel to other centres is a plus; must be physically active.
- Why this job: Make a real impact in a dynamic setting while developing your customer service skills.
- Qualifications: NVQ Level II in Business Administration or equivalent; office experience preferred.
The predicted salary is between 28800 - 43200 £ per year.
The job itself
An exciting opportunity has arisen to join the Invest East Yorkshire team within Economic Development as Receptionist / Facility Co-ordinator at our prestigious business centre in Hessle. ergo is the hub for renewables and environmental technologies, located at the heart of the UK\'s Energy Estuary with a prime location on the Bridgehead Business Park overlooking the Humber Bridge.
The two floors offer a range of business accommodation, conference and meeting room facilities along with an onsite café.The ground and first floor offices and workshops are let to a range of small to medium sized companies with the meeting and conference rooms being available for external bookings.
We are looking to recruit a full time Receptionist/Facility Co-ordinator to ensure the business centre is open between the hours of 7:30am to 5:30pm and to have some flexibility in terms of conference bookings. Two shift patterns will be worked rotating fortnightly Monday to Friday: 7:30am-4:00pm and 9:00am-5:30pm.
As part of the front of house team the successful candidate will need to have excellent customer care and communication skills. The post will be physically demanding and very varied, with duties to include, showing prospective tenants around, meeting and greeting visitors, setting up conference and meeting rooms, problem solving, managing tenants expectations, being the on-site fire warden, first aider and to carry out a whole host of health and safety duties.
You should have a minimum of NVQ Level II in Business Administration or equivalent, have direct experience of working in an office environment (facilities management desirable) along with diary management. You should also possess an interest in business, economic growth and developments in the local area. You maybe required to work from one of our other business centres occasionally so use of a car and willingness to travel is desirable.
More information about the departments full range of services can be found at www.investeastyorkshire.co.uk
Business Centre Reception/Facility Co-ordinator in Hessle employer: Medirest Signature
Invest East Yorkshire is an exceptional employer, offering a dynamic work environment at our prestigious business centre in Hessle, located in the heart of the UK's Energy Estuary. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative and supportive work culture. Our commitment to sustainability and innovation, combined with the unique advantages of working in a vibrant community, makes us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Centre Reception/Facility Co-ordinator in Hessle
✨Tip Number 1
Familiarise yourself with the local business landscape and economic development initiatives in East Yorkshire. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the community.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showcasing your ability to communicate effectively and handle diverse situations will be a big plus.
✨Tip Number 3
Get comfortable with the technology and tools commonly used in facilities management. Familiarity with booking systems, health and safety protocols, and office software can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the facilities management and economic development sectors. Attend local events or join relevant online groups to make connections that could provide insights or even referrals for the position.
We think you need these skills to ace Business Centre Reception/Facility Co-ordinator in Hessle
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Business Centre Reception/Facility Co-ordinator position. Tailor your application to highlight relevant experiences that match these criteria.
Highlight Relevant Skills:Emphasise your customer care and communication skills in your CV and cover letter. Provide specific examples of how you've successfully managed similar duties in previous roles, especially in facilities management or office environments.
Showcase Your Qualifications:Mention your NVQ Level II in Business Administration or equivalent qualifications prominently. If you have any additional certifications related to health and safety or first aid, be sure to include those as well.
Express Your Interest:In your cover letter, convey your enthusiasm for the role and the company. Discuss your interest in business, economic growth, and local developments, and how you can contribute to the team at Invest East Yorkshire.
How to prepare for a job interview at Medirest Signature
✨Showcase Your Customer Care Skills
As a Receptionist/Facility Co-ordinator, excellent customer care is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to create a welcoming environment.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility with shift patterns and potential travel to other centres. Be ready to discuss your previous experiences where you adapted to changing circumstances or took on additional responsibilities.
✨Highlight Your Organisational Skills
With duties like diary management and setting up conference rooms, strong organisational skills are essential. Bring up specific instances where your organisational abilities led to successful outcomes in your previous roles.
✨Express Your Interest in Economic Development
Since the position is within Economic Development, showing genuine interest in business growth and local developments can set you apart. Research recent initiatives in the area and be prepared to discuss how they relate to the role.
