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- Tasks: Join our team to support office administration and customer service tasks.
- Company: Essex County Council, a supportive environment for apprentices.
- Benefits: Earn while you learn with a competitive salary and career progression opportunities.
- Why this job: Kickstart your career in Business Administration with hands-on experience.
- Qualifications: Must be 16+, organised, and eager to learn new skills.
- Other info: Enjoy a collaborative atmosphere with training and peer support.
The predicted salary is between 8000 - 10000 £ per year.
Essex County Council is looking for a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function. The role will be rewarding for someone with an interest in office administration, enjoying helping people and being part of a busy team in a challenging role. This is an entry point for a career in Administration, Local Government or Social Care. ECC highly values its apprentices and many successful candidates progress within the organisation.
This position provides work-based experience to complement the learning-based elements of the Apprenticeship Framework, offering a supportive environment to gain experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication. Business Support provides high quality administrative support to all Essex County Council front-line services, offering experience in customer service and administrative tasks during the apprenticeship.
Responsibilities:
- Input data from source documents into the relevant recording system, checking accuracy, verifying and correcting data.
- Respond to emails and handle telephone calls.
- Provide front-facing customer service and maintain your own diary and work pattern management.
- Photocopying/scanning and sending letters; dealing with incoming post.
- Attend meetings with team colleagues and Managers, in person or by video.
- Work from home or in an office space and collaborate with other administrative staff and apprentices who will train and support you.
- Follow ECC policies and procedures for task completion and expected standards of behaviour.
About you:
- Educated to RQF level 2 (GCSE) or equivalent by experience.
- Highly organised and reliable.
- Capable of prioritising a demanding workload with a can-do attitude.
- Able to take ownership of work and meet commitments.
- Able to communicate effectively, build relationships and provide high-quality service to customers.
- Proficient in Microsoft Office/Office 365 and willing to learn new systems.
- Friendly approach and good phone manner.
- Emotionally intelligent and good teamwork skills with a collaborative mindset.
- Experience in a working environment is helpful but not essential.
Essential requirements:
- You will need to be 16 years of age at the start of the apprenticeship.
- You will need the right to work and study in England.
- You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date.
- You cannot have previously completed a qualification that is Level 2 or above in a field related to Customer Services or Business Administration.
- As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas.
- Please note that we must be provided with your GCSE certificate at the final stage of the recruitment process. If you have international equivalent qualifications a NARIC Statement of Comparability must be provided.
What will you gain:
Apprenticeships are a valued career pathway within Essex County Council, with opportunities to progress and develop. You will be supported from day one with onboarding, exclusive training material via My Learning, and peer guidance. Apprenticeships provide a qualification alongside practical experience.
How to apply:
Start your journey within Business Administration by clicking the APPLY button now! If you would like more information, please email: wade.harding@essex.gov.uk
Apprentice - Business & Administration in Basildon employer: Medirest Signature
Contact Detail:
Medirest Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Business & Administration in Basildon
✨Tip Number 1
Get your networking game on! Reach out to current or former apprentices at Essex County Council. They can give you the inside scoop on what it’s really like and might even help you get your foot in the door.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock ones with friends or family. This will help you feel more confident and ready to showcase your skills and enthusiasm for the role.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. Employers love to see genuine enthusiasm and a friendly approach.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice - Business & Administration in Basildon
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for office administration shine through in your application. We want to see that you're excited about the role and eager to learn, so don’t hold back on expressing why you’re interested in this apprenticeship!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant skills or experiences that match what we’re looking for, like teamwork, communication, and organisational skills. This helps us see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to tell us more about yourself. Keep it friendly and professional, and explain why you’d be a great fit for the Business Support function. Remember, we love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Medirest Signature
✨Know Your Role
Before the interview, make sure you understand what the Apprentice - Business & Administration role entails. Familiarise yourself with the responsibilities listed in the job description, such as data input, customer service, and teamwork. This will help you tailor your answers to show how you can contribute to the team.
✨Show Off Your Skills
Highlight your organisational skills and proficiency in Microsoft Office/Office 365 during the interview. Prepare examples of how you've used these skills in past experiences, even if they were in school or volunteer settings. This will demonstrate your readiness for the role and your ability to learn new systems.
✨Practice Your Communication
Since effective communication is key in this role, practice answering common interview questions out loud. Focus on being clear and concise, and don’t forget to showcase your friendly approach and good phone manner. You might even want to do a mock interview with a friend to build your confidence.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions about the apprenticeship programme and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Questions about training opportunities or career progression can also highlight your long-term interest in the position.
