Mediq UK is recruiting a Customer Services Manager on an 18 month fixed term contract to lead a UK team from our Castle Donington HQ. The role drives first-class service, develops the customer service function, and collaborates closely with stakeholders across the business to deliver efficient outcomes for UK healthcare customers.
You will manage and develop Customer Service Managers and Advisors, set KPI targets, implement SLA processes, and report monthly on performance to the National
#J-18808-LjbffrCustomer Experience Leader - 18-Month FTC employer: Mediq UK
Mediq UK is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where your expertise in data governance can truly shine. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, all while being part of a leading distributor in the medical products sector. Join us in our mission to enhance healthcare delivery in the UK, and enjoy the unique advantage of working in a supportive environment that prioritises both personal and professional fulfilment.
