At a Glance
- Tasks: Manage patient bookings and ensure smooth appointment processes.
- Company: Medinet UK supports the NHS with elective care services, enhancing patient treatment efficiency.
- Benefits: Enjoy 25 days annual leave, a Blue Light Discount Card, and a collaborative work environment.
- Other info: Fixed term contract until September, based at Broomfield Hospital.
- Why this job: Join a team making a real difference in healthcare and improving patient experiences.
- Qualifications: Previous experience in patient booking preferred; healthcare background is also considered.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
col-narrow-left
Client:
Medinet UK
Location:
Bridgwater, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
48254fef4c0d
Job Views:
4
Posted:
12.08.2025
Expiry Date:
26.09.2025
col-wide
Job Description:
Work Location:
On site - Broomfield Hospital Court Road, Chelmsford CM1 7ET
Contract and contracted hours:
This is a fixed term contract until the end of September.
37.5 hours per week (Monday - Friday)
About Medinet:
For over 15 years, Medinet has been dedicated to supporting the NHS by providing additional elective care services. As the leading provider in the UK and Republic of Ireland, we\'ve facilitated over 1 million patient treatments, helping more than 100 NHS organisations achieve optimal capacity and provide timely care to those in need.
Join our team!
We are actively seeking a dedicated and dynamic individual to take on the role of Patient Booking Administrator. If you have a passion for ensuring smooth patient experiences and thrive in a collaborative and innovative environment, we encourage you to apply!
This exciting opportunity allows you to become an integral part of an organisation committed to alleviating the strain on waiting lists and maximising the efficiency of the NHS. As a Patient Booking Administrator, you\'ll hold a central position in our mission to support the NHS by streamlining processes, engaging in innovative projects, and utilising your skills!
Role Summary
- This client-site-based role is pivotal to the non-clinical function. As a Patient Booking Administrator, you will play a crucial role in various responsibilities, including:
- Checking referrals made from either other acute service teams or GPs for patient suitability to be seen within Medinet clinical units.
- Contacting suitable patients to offer appointments in line with trust/health board policy and recording outcome of booking contacts on Medinet and client systems. Ensuring that patients receive and understand all required information and medications in advance of their appointments and escalating clinical queries to a member of the nursing team.
- Ensuring that all contact received and made with patient is logged and administered in line with required process.
- Preparation of patient notes and historical health information in readiness for appointments to be conducted. This may at times be required with short notice.
- Accurate and timely reporting of the outcomes of appointments to ensure that where required, follow-up clinical activities are scheduled and to facilitate the billing of services from Medinet to Trust/Health Board clients.
- Provide support to clinical function in audit activities which may include checking historic patient outcome data or assisting in the stockpiling/ordering of equipment and medical consumables.
- Actively engaging and contributing in the continuous improvement of care within Medinet by identifying operational and policy related changes.
- Previous experience in patient appointment booking, ideally, within the NHS.
- Respiratory experience preferred, but if not, candidates with medical or healthcare experience will also be considered.
What we offer:
- A collaborative and innovative work environment
- 25 days annual leave (pro-rata)
- The opportunity to work for an organisation that is making a significant difference in healthcare and positively impacting lives
- Blue Light Discount Card
- Company Pension
EQUALITY AND DIVERSITY
All staff members have a responsibility to treat all colleagues and clients with respect, and to ensure that the work environment is secure, mutually supportive and free from harassment and discrimination on any grounds, notably around: age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion and belief and sexual orientation. All staff members have a duty to report any incident which contravenes this to their line manager.
#J-18808-LjbffrPatient Booking Administrator in Bridgwater employer: Medinet UK
Medinet UK is an exceptional employer, offering a collaborative and innovative work environment where you can make a meaningful impact on healthcare. With 25 days of annual leave, a company pension, and a commitment to equality and diversity, we prioritise employee well-being and growth. Join us in Bridgwater and be part of a team dedicated to alleviating NHS waiting lists and enhancing patient experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Booking Administrator in Bridgwater
✨Tip Number 1
Familiarise yourself with the NHS and Medinet's role within it. Understanding how patient booking fits into the larger healthcare system will help you articulate your passion for improving patient experiences during interviews.
✨Tip Number 2
Network with current or former employees of Medinet or similar organisations. They can provide insights into the company culture and the specific challenges faced in the Patient Booking Administrator role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with patient appointment systems and any relevant healthcare knowledge. Be ready to share specific examples of how you've improved processes or enhanced patient interactions in previous roles.
✨Tip Number 4
Showcase your ability to work collaboratively in a team environment. Highlight any past experiences where you contributed to team projects or initiatives, as this role requires strong teamwork to support the NHS effectively.
We think you need these skills to ace Patient Booking Administrator in Bridgwater
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Patient Booking Administrator position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience:If you have previous experience in patient appointment booking or within the NHS, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your background makes you a suitable candidate.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for improving patient experiences and your ability to work collaboratively. Mention any innovative ideas you have for streamlining processes in a healthcare setting.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Patient Booking Administrator.
How to prepare for a job interview at Medinet UK
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Patient Booking Administrator. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as checking referrals and contacting patients.
✨Show Your Passion for Patient Care
During the interview, express your enthusiasm for ensuring smooth patient experiences. Share examples from your past roles where you contributed to improving patient care or streamlined processes, as this will resonate well with Medinet's mission.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle patient interactions. Think of situations where you had to manage difficult conversations or make quick decisions, and be ready to explain your thought process.
✨Highlight Team Collaboration
Since the role involves working closely with clinical teams, emphasise your ability to collaborate effectively. Share experiences where you worked in a team to achieve common goals, especially in a healthcare setting, to demonstrate your fit for the collaborative environment at Medinet.
