At a Glance
- Tasks: Provide top-notch customer service and support sales with order management.
- Company: Medina Foodservice, a leader in the foodservice industry.
- Benefits: Enjoy discounts, recognition awards, and career growth opportunities.
- Other info: Part-time role with flexible hours and a friendly work environment.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Previous customer service experience and strong problem-solving skills.
The predicted salary is between 12000 - 15000 £ per year.
Medina Foodservice is seeking a Contact Centre – Customer Support Advisor for 12 months maternity cover in Newport. This part-time role involves providing excellent customer service and supporting sales executives with orders, across 25 hours per week.
The ideal candidate will have previous experience in a customer service environment and attention to detail, with a strong focus on problem solving.
The position also offers great benefits like discounts, recognition awards, and career opportunities.
Part-Time Customer Support & Orders Advisor (12-Month Cover) in Newport employer: Medina Foodservice
Medina Foodservice is an excellent employer that values its employees by fostering a supportive work culture in Newport. With a focus on career growth and development, the company offers attractive benefits such as discounts and recognition awards, making it a rewarding place for those seeking meaningful employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Support & Orders Advisor (12-Month Cover) in Newport
✨Tip Number 1
Make sure to research Medina Foodservice before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to highlight your attention to detail! Share examples from your past experiences where your keen eye made a difference, especially in a customer service context.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time Customer Support & Orders Advisor (12-Month Cover) in Newport
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've handled tricky situations and provided excellent support to customers in the past.
Be Detail-Oriented:Attention to detail is key for this role. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Problem Solving is a Must:We love candidates who can think on their feet! Share examples of how you've solved problems in previous roles. This will show us that you're ready to tackle challenges head-on.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and consider you for the role!
How to prepare for a job interview at Medina Foodservice
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. Think of specific examples that showcase your problem-solving abilities and attention to detail.
✨Research Medina Foodservice
Take some time to learn about Medina Foodservice and their values. Understanding their mission and the services they provide will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer support scenarios. Practice your responses to questions like 'How would you handle an unhappy customer?' or 'Can you give an example of a time you solved a problem for a customer?' This will help you feel more confident during the interview.
✨Show Enthusiasm and Positivity
During the interview, let your passion for customer service shine through. A positive attitude can make a big difference, so be sure to express your eagerness to contribute to the team and help customers at Medina Foodservice.
