At a Glance
- Tasks: Support customers by handling orders via phone and email in a fast-paced environment.
- Company: Medina Foodservice – Isle of Wight, known for its friendly team culture.
- Benefits: Earn £18,122 plus a rewards scheme while working part-time hours.
- Other info: Flexible shifts with opportunities for weekend work on a rota.
- Why this job: Join a dynamic team and gain valuable customer service experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 18122 - 18122 £ per year.
Medina Foodservice – Isle of Wight is seeking a Contact Centre – Customer Support Advisor on a 6 month secondment.
The role is part-time (25 hours per week) with shifts around 6am–4pm, some weekend work on a rota.
You will handle orders via phone and email, supporting field sales to book appointments and process weekly orders. £18,122 salary plus a rewards scheme, with a friendly team in a fast-paced environment.
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Part-Time Foodservice Customer Support Advisor in Newport employer: Medina Food Services Limited
Medina Food Services Limited is an attractive employer due to its commitment to employee recognition and rewards. The company promotes a friendly team atmosphere and offers flexible working hours, making it ideal for those seeking part-time opportunities. With a focus on customer service excellence, employees can thrive in a dynamic and supportive environment.
Contact Details:
Medina Food Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Foodservice Customer Support Advisor in Newport
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Medina Food Services Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Medina Food Services Limited and let us see your personality shine through!
We think you need these skills to ace Part-Time Foodservice Customer Support Advisor in Newport
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Medina Food Services Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Medina Food Services Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Medina Food Services Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Medina Food Services Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Medina Food Services Limited will surely appreciate.
