Health Services Administrator (RN) in Cornholme

MEDIKO is mission-driven and committed to delivering high-quality medical care to the communities we serve. Our dedicated Healthcare Professionals find meaning, support, and new opportunities to learn and grow their skills every day. It’s what sets us apart from other healthcare industries and drives our success in the correctional healthcare space. Whether you are just graduating from nursing school or bringing years of experience to your new position at MEDIKO, you will benefit from our competitive compensation, commitment to safety, and exposure to the diverse healthcare needs of the clients we serve. If you’re ready to take on a role that will enrich your career and make a real impact on your community, we encourage you to APPLY TODAY to get the conversation started!

The Health Services Administrator (RN) will oversee the management of healthcare services within a correctional facility, ensuring the delivery of high-quality, efficient, and compliant care. This role will manage staff, coordinate healthcare operations, and ensure adherence to regulatory requirements and facility policies. The Health Services Administrator (RN) will also work closely with senior leadership to develop and implement strategies for continuous improvement in patient care, resource allocation, and operational performance.

Responsibilities

• Leadership & Team Management
  • Provide strong leadership to the medical unit(s), ensuring the highest standards of care and treatment for inmate patients.
  • Inspire and motivate staff to achieve operational goals, fostering a culture of continuous improvement and professional excellence.
  • Mentor and develop staff, providing coaching, counseling, and performance management support.
  • Conduct annual performance evaluations and ensure all staff members are recognized for their contributions.
  • Create a positive, productive work environment that emphasizes teamwork, accountability, and patient care excellence.
  • Manage staffing levels to meet contractual requirements and ensure optimal patient care.
  • Oversee scheduling to balance workload effectively, prevent burnout, and maintain compliance with staffing ratios.
  • Address staffing challenges proactively by collaborating with HR to recruit, hire, and retain qualified medical personnel.
  • Monitor staffing turnover rates and retention, identifying opportunities to improve employee satisfaction and reduce turnover.
  • Ensure that all team members comply with company policies, procedures, and safety standards.
• Contract & Client Relationship Management
  • Act as the primary liaison between the facility’s jail administration and MEDIKO.
  • Represent MEDIKO’s interests in client leadership meetings and problem-solve any concerns or operational issues that arise.
  • Oversee the contract compliance of all healthcare services delivered.
  • Maximise customer retention by consistently addressing any client concerns.
  • Maintain proactive communication with facility leadership to address emerging needs and maintain client relationships.
• Operations Management & Efficiency
  • Oversee daily operations of the medical unit(s), ensuring efficiency and effectiveness in service delivery.
  • Implement operational strategies to improve workflow, reduce delays, and optimise resource utilisation.
  • Ensure compliance with all policies, procedures, and safety regulations.
  • Regularly assess the quality of healthcare services, conducting audits and reviews.
  • Coordinate multiple medical services to ensure timely and accurate inmate diagnosis and treatment.
• Budget Management & Financial Oversight
  • Manage the facility's healthcare budget, ensuring that expenditures are in line with contractual terms.
  • Participate in the preparation and monitoring of the facility's operating budget.
  • Oversee the procurement process for medical supplies, equipment, and medications.
• Policy Adherence & Regulatory Compliance
  • Ensure full compliance with all applicable healthcare regulations.
  • Maintain accurate medical records and ensure the confidentiality and integrity of patient information.
  • Monitor adherence to infection control protocols and other safety regulations.
• Staff Development & Training
  • Ensure staff meet all required certifications, licensure, and regulatory requirements.
  • Foster a culture of continuous learning by promoting ongoing education and training.
  • Develop and implement training programs for medical staff.
• Leadership in Crisis Management & Emergency Preparedness
  • Maintain readiness for emergency situations by ensuring that all team members are trained in crisis response protocols.
  • Lead efforts to ensure that the medical unit is prepared for unforeseen events.
• Other Duties
  • Support the development and implementation of medical unit policies and procedures.
  • Provide on-call coverage as necessary.
  • Perform other related duties as assigned.

What we Ask of YOU

• A Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field is required.
• Minimum of 5-7 years of progressive leadership experience in the healthcare industry.
• Proven experience in managing healthcare operations in a correctional healthcare or similar regulated environment is highly preferred.
• Experience with regulatory compliance, including familiarity with NCCHC, ACA, and other healthcare standards relevant to the correctional setting is preferred.
• Demonstrated experience in strategic planning, project management, and leading cross-functional teams.
• A track record of successfully driving operational efficiencies, improving patient care, and managing budgets effectively.
• Certification in Healthcare Management or similar is preferred.
• Active, unencumbered state/commonwealth Registered Nursing license.
• Active CPR/BLS certificate required.

Joining MEDIKO comes with perks to support you in your personal and professional journey:

• Competitive Pay and MVP Bonus Program.
• Benefits package including Medical, Dental, and Vision insurance for you and your family.
• Preferred Pharmacy Network options.
• MDLIVE virtual Provider telehealth options.
• Wellness program.
• Health Savings Accounts and Health Reimbursement Account options with company match.
• Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage.
• Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans.
• Paid portion of Maternity Leaves.
• Employee Assistance Program.
• Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays.
• Participation in the MEDIKO 401(k) Retirement Plan with company match.
• Employee Referral Bonuses.
• Tuition Reimbursement Assistance Plan.
• Free Continuing Education.
• Access to Perks and Discounts at nationally recognised chains, service providers and retailers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.