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- Tasks: Lead strategic partnerships and manage key accounts in the skincare industry.
- Company: Medik8 is a B Corp certified skincare brand known for innovative, science-backed products.
- Benefits: Enjoy flexible working, private medical insurance, and generous discounts on products.
- Why this job: Join a purpose-driven team committed to sustainability and innovation in skincare.
- Qualifications: 5+ years in account management, preferably in beauty or wellness, with strong analytical skills.
- Other info: Diversity is celebrated; we encourage applicants from all backgrounds to apply.
The predicted salary is between 43200 - 72000 £ per year.
At Medik8, we are transforming the skincare industry with science-backed technology and a commitment to creating exceptional products that deliver real results. Our growing business is on an exciting trajectory, expanding globally through multi-channel distribution and continuous product innovation. To support this growth, we are seeking a strategic and commercially driven Senior National Account Manager to lead our partnership with The Hut Group (THG) and manage our professional channel distributor network.
This is a high-impact role at the heart of our commercial operations, offering the opportunity to shape key relationships, drive growth, and influence the success of our multi-channel strategy.
About the Role
Reporting directly to the Head of Sales, you will be the senior point of contact for THG, managing all commercial and operational aspects of this critical account. You will also lead our professional channel distributor, ensuring alignment with our overall business strategy. While there are no direct reports in this role, you will work cross-functionally with marketing, supply chain, finance, and product teams to deliver seamless execution across channels.
In More Detail, Your Role Will Include:
Account Management & Strategy:
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Develop and execute a strategic Joint Business Plan (JBP) for THG to achieve commercial and marketing objectives.
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Analyse sales data, identify trends, forecast demand, and optimise listings and promotions on THG platforms.
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Conduct regular business reviews with THG, presenting insights and recommendations to drive growth.
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Collaborate with internal teams to ensure smooth execution of campaigns and initiatives.
Professional Channel & Distributor Management: -
Build and maintain strong, long-term relationships with our professional distributor.
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Set and monitor annual sales targets, marketing activity, and performance metrics.
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Provide product training, marketing support, and sales tools to empower distributor teams.
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Develop new business initiatives and sales programmes to drive growth in the professional channel.
Commercial Acumen & Project Management: -
Take full ownership of the P&L for THG and the professional channel, maximising profitability.
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Lead complex commercial negotiations, securing favourable terms and placements.
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Proactively identify and resolve operational or commercial issues.
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Ensure accurate sales forecasting and inventory guidance to minimise stockouts and overstocks.
Leadership & Cross-Functional Collaboration:
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Contribute to the broader B2B sales strategy and share best practices across the team.
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Influence internal teams to champion the needs of THG and professional channels.
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Stay ahead of market trends, competitor activity, and industry developments to maintain a competitive edge.
What We’re Looking For
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Minimum 5+ years’ experience as a National or Senior National Account Manager, ideally in beauty or wellness.
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Proven track record managing a major e-commerce account, preferably The Hut Group (THG).
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Strong expertise in analysing THG data and reporting tools.
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Experience managing a professional channel distributor is highly desirable.
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Strong commercial acumen with experience in P&L ownership.
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Exceptional project management, negotiation, communication, and presentation skills.
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Highly analytical, with advanced proficiency in Excel or Google Sheets.
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Strategic, results-oriented, and resilient with the ability to thrive in a fast-paced environment.
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A natural relationship builder who can influence stakeholders at all levels.
About us
Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
– 25 days holiday + bank holidays
– Flexible & Hybrid working
– Private Medical Insurance + Mental Health support
– Employee Assistance Program (EAP)
– Annual Performance Bonus
– Long Service Awards
– 75% discount + Annual Product Allowance
– Flexible Career opportunities
– Up-skilling support + regular Lunch & Learns
– 2 Volunteering days per year
– Matched Charitable Giving Scheme
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us onLinkedIn , Glassdoor & Instagram .
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.
Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest – then we want to hear from you!
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Senior National Account Manager employer: Medik8
Contact Detail:
Medik8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior National Account Manager
✨Tip Number 1
Familiarise yourself with Medik8's product range and their unique CSA Philosophy. Understanding the brand's values and how they differentiate themselves in the skincare market will help you articulate your alignment with their mission during discussions.
✨Tip Number 2
Research The Hut Group (THG) thoroughly, especially their e-commerce strategies and recent developments. Being able to discuss specific insights or trends related to THG will demonstrate your proactive approach and strategic thinking.
✨Tip Number 3
Network with current or former employees of Medik8 or THG on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to showcase your analytical skills by bringing examples of how you've used data to drive sales growth in previous roles. Highlighting your experience with P&L ownership and commercial negotiations will set you apart as a strong candidate.
We think you need these skills to ace Senior National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in managing e-commerce accounts and professional channel distributors. Use specific examples that demonstrate your commercial acumen and project management skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the skincare industry and how your background aligns with Medik8's mission. Mention your experience with The Hut Group (THG) and how you can contribute to their growth strategy.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions in previous roles. Highlight your proficiency in Excel or Google Sheets and any relevant reporting tools.
Demonstrate Relationship Building: Provide examples of how you've successfully built and maintained relationships with key stakeholders. This is crucial for the Senior National Account Manager role, so emphasise your ability to influence and collaborate across teams.
How to prepare for a job interview at Medik8
✨Know Your Numbers
As a Senior National Account Manager, you'll need to demonstrate your analytical skills. Be prepared to discuss sales data, trends, and forecasts related to The Hut Group. Familiarise yourself with their reporting tools and be ready to present insights that could drive growth.
✨Showcase Your Relationship-Building Skills
This role requires strong relationship management, especially with THG and professional distributors. Prepare examples of how you've successfully built and maintained long-term partnerships in the past, highlighting your ability to influence stakeholders at all levels.
✨Demonstrate Commercial Acumen
You’ll be responsible for P&L ownership, so it's crucial to showcase your commercial understanding. Be ready to discuss previous experiences where you maximised profitability and led complex negotiations. Highlight any specific strategies you used to achieve favourable terms.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various internal teams, think of examples where you've successfully collaborated across departments. Discuss how you’ve influenced marketing, supply chain, or product teams to align with business strategies and ensure seamless execution.
