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- Tasks: Lead and enhance our IT environment, ensuring seamless operations and top-notch cyber security.
- Company: Join Medik8, a pioneering skincare brand committed to innovation and sustainability.
- Benefits: Enjoy 25 days holiday, flexible working, private medical insurance, and a generous product discount.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of technology at Medik8.
- Qualifications: Proven IT management experience with strong cybersecurity and team leadership skills.
- Other info: Be part of a diverse team that values collaboration and personal growth.
The predicted salary is between 43000 - 58000 £ per year.
Medik8 is a leading skincare brand dedicated to providing high-quality, results-driven skincare products that are backed by scientific research and innovation. We have an exciting opportunity for an IT Manager to join us!
Salary: £50,000 - £55,000
You will own, implement, and continuously improve a secure, reliable, and highly efficient technology environment that underpins daily operations, supports business growth, and guarantees seamless delivery of all company activities across two locations. This role is responsible for the entire IT ecosystem: infrastructure, cyber security, systems, support, and forward planning, ensuring technology operates at an exceptional standard and is never a blocker to the business.
You will lead a small IT team while remaining deeply hands-on, creating a proactive IT function that anticipates challenges, prevents issues before they arise, and delivers outstanding support across the organisation. This role offers full ownership of the IT environment, the opportunity to significantly elevate cyber security maturity, and the ability to shape how technology enables the business at a strategic and operational level. It is ideal for a hands-on IT leader who takes pride in high standards, visible impact, and running IT properly.
Key Responsibilities:- Own and maintain the company’s cyber security posture, ensuring high standards, audit readiness, and progression towards Cyber Essentials compliance.
- Lead, plan, and deliver IT projects aligned with business priorities in collaboration with business stakeholders and the Project Manager.
- Proactively manage all aspects of IT operations across two offices and hybrid users, maintaining a visible on-site presence.
- Guarantee exceptional IT readiness and support for all business activities, including time-critical operational and event requirements.
- Lead and manage a small IT team, setting high standards for service delivery, accountability, and performance.
- Maintain full ownership of all IT systems, assets, networks, SaaS platforms, and limited on-premise infrastructure.
- Oversee helpdesk operations, troubleshooting, user support, system backups, archiving, and disaster recovery processes.
- Implement, maintain, and continuously improve IT security policies, procedures, access controls, and device management.
- Own and optimise the Google Workspace environment, including user lifecycle, permissions, security configuration, and data governance.
- Design and maintain efficient helpdesk and support processes with measurable service levels.
- Ensure all systems are well documented, resilient, and scalable.
- Work directly with software vendors and partners to ensure high-quality service and system performance.
- Proven experience as an IT Manager or senior IT lead owning a full technology environment.
- Strong, demonstrable experience in cybersecurity, audits, IT policies, and risk prevention.
- Hands-on experience managing Google Workspace and a predominantly SaaS-based IT estate.
- Experience managing IT across multiple locations with hybrid users.
- Experience leading and developing a small IT or support team.
- Strong troubleshooting capability across devices, networks, users, and cloud systems.
- Experience implementing backups, disaster recovery, and system resilience.
- Ability to balance strategic planning with hands-on operational delivery (70/30 split).
- Comfortable working in fast-paced, operational environments where technology reliability is critical.
- Excellent communication skills with the ability to support non-technical teams clearly and effectively.
- High attention to detail and a strong sense of ownership and accountability.
- Experience in preparing organisations for Cyber Essentials or similar security frameworks.
- Experience working in environments with operational, event-based, or time-critical activities.
- Experience in improving or maturing an IT function from moderate to high maturity.
About us: Founded in 2009 by UK scientists and brothers, we are a British, B Corpâ„¢ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market.
Culture & Benefits: We are fueled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish.
IT Manager in Elstree employer: Medik8
Contact Detail:
Medik8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Elstree
✨Tip Number 1
Get to know the company inside out! Research Medik8's values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common IT Manager questions. Think about how your experience aligns with their needs, especially around cyber security and team leadership. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace IT Manager in Elstree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role at Medik8. Highlight your experience in managing IT environments, especially with a focus on cybersecurity and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Medik8 and how you can contribute to our mission. Be sure to mention specific projects or achievements that demonstrate your hands-on approach.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your troubleshooting capabilities and how you've proactively managed IT operations in the past. We love candidates who can anticipate challenges and provide solutions before issues arise!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Medik8
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies and systems mentioned in the job description, especially Google Workspace and cybersecurity practices. Brush up on your knowledge of IT policies and risk prevention strategies, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing IT teams. Be ready to discuss how you've set high standards for service delivery and accountability in previous roles. This will demonstrate your capability to manage a small team effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past challenges you've faced in IT operations, particularly in hybrid environments, and how you overcame them. This will show your hands-on approach and strategic thinking.
✨Align with Company Values
Familiarise yourself with Medik8’s mission and values, especially their commitment to sustainability and customer focus. Be prepared to discuss how your personal values align with theirs and how you can contribute to their culture of collaboration and innovation.
