Salary: £35,000 to £38,000 + Discretionary Bonus
Location: Hybrid 3 days in the office (Centennial Park, Elstree / London Bridge from Jan 2027)
Medik8 is an established, science-led skincare brand on an ambitious global scale-up journey. Positioned at the forefront of clinical results and sustainable innovation, we are rapidly expanding our Direct-to-Consumer (D2C) footprint across core and emerging markets.
In More Detail, Your Role Will Include:
- Digital Trading & Operations: Manage day-to-day website operations across international storefronts, updating promotional banners, launching seasonal activations, and maintaining product catalogues to maximise revenue and conversion rates.
- Commercial Trade Reporting & Insights: Support the extraction, consolidation, and preliminary analysis of daily and weekly trade performance data across international storefronts; help maintain commercial dashboards to track key KPIs (AOV, CVR, revenue, units per transaction).
- End-to-End Campaign Management: Own the full delivery cycle for smaller commercial activations from planning through to post-campaign analysis.
- Content & Campaign Delivery: Brief and coordinate localised promotional copy and creative assets across multiple languages, ensuring all content is accurate, brand-aligned, and delivered on time.
- Site Merchandising & Product Launches: Oversee online visual merchandising for core ranges, bundles, and New Product Developments (NPD), monitoring stock availability and navigation flows.
- A/B Testing & Conversion Rate Optimisation: Formulate hypotheses, execute A/B tests, and analyse customer behavioural data to remove friction points, improve checkout conversion, and refine the onsite search experience.
- Cross-Functional Collaboration: Partner closely with in-house Creative, Digital Marketing, and Brand teams, while liaising with external web developers to deliver new site features and functional enhancements.
- SEO & Digital Acquisition Support: Collaborate with SEO agency partners to uphold organic search best practices across all target markets, ensuring landing pages are fully optimised to support paid media campaigns.
What We Are Looking For
Our Commitment to Inclusion (The 60% Rule):
Research shows candidates from underrepresented backgrounds often only apply if they meet 100% of criteria. At Medik8, we care about potential and transferable talent. If you meet at least 60% of the essential criteria, we encourage you to apply!
Essential Criteria (What you definitely need)
- E-commerce CMS Proficiency: Demonstrable hands‑on experience managing day‑to‑day website updates, catalogue listings, and content within a modern e-commerce CMS platform (e.g., Shopify Plus, Magento, or equivalent).
- Online Merchandising & Trading Execution: Proven experience executing promotional trading calendars, setting up bundles/discounts, and merchandising product categories to drive commercial conversion.
- Data & Analytics Literacy: Practical experience using Google Analytics (GA4) or native platform analytics tools to extract data, monitor funnel performance, evaluate traffic patterns, report on key campaign KPIs and prepare weekly trade recommendations.
- Onsite Testing & CRO Understanding: Practical exposure to onsite A/B testing and customer journey optimisation; confident reviewing user behaviour to identify friction points and put forward bright ideas that enhance the digital experience.
- End-to-End Campaign Ownership: Demonstrated experience coordinating cross‑functional campaigns; comfortable owning smaller activations and writing detailed creative and technical briefs.
- Meticulous Attention to Detail: Exceptional rigour when reviewing live links, testing discount logic, checking currency pricing, and proofing translated copy across fast‑moving campaign launches.
Desirable Criteria (The 'nice-to-haves'):
- International & Multi-Market D2C Experience: Familiarity with managing multi‑currency, multi‑language websites, and regional localisation workflows across EMEA or RoW territories.
- Technical & Developer Collaboration: Experience logging front‑end bug tickets, QA testing site releases, or working with development teams via project tools such as Jira, Asana, or Trello.
- Sector Experience: Prior background working within prestige skincare, beauty, wellness, or fast‑moving consumer goods (FMCG) D2C environments.
- Foundational SEO Knowledge: Understanding of onsite SEO principles, metadata implementation, and URL structure management.
About Us
Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night.
Culture & Benefits
- Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
- Rewards: 75% Discount, Annual Performance Bonus, Long Service Awards.
- Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
- Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.
Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)
At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.
Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Our Inclusive Hiring Standards:
- Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
- Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
- Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
- Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.
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E-commerce Executive (EMEA & RoW) employer: Medik8
At Medik8, we pride ourselves on being an exceptional employer, fostering a collaborative and purpose-driven work culture that prioritises innovation and sustainability. Located at the Aylesbury Innovation Centre, we offer hybrid working arrangements, generous benefits including 25 days holiday, private medical insurance, and opportunities for professional growth through up-skilling support and flexible career paths. Our commitment to community and diversity ensures that every team member feels valued and empowered, making Medik8 a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Executive (EMEA & RoW)
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Medik8 are looking for when hiring for a E-commerce Executive (EMEA & RoW).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Medik8 for the E-commerce Executive (EMEA & RoW), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Medik8 as a E-commerce Executive (EMEA & RoW), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Medik8’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-commerce Executive (EMEA & RoW).
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Medik8, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Medik8's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Medik8. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Medik8
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Medik8 uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Medik8. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
