At a Glance
- Tasks: Support CRM campaigns across email and SMS, ensuring timely delivery and quality content.
- Company: Join Medik8, a dynamic brand focused on customer retention and innovative strategies.
- Benefits: Enjoy 25 days holiday, flexible working, and a competitive salary of £36,000 to £39,000.
- Other info: Exciting career growth opportunities and a commitment to sustainability and community.
- Why this job: Be part of a passionate team driving customer loyalty in a fast-paced environment.
- Qualifications: Detail-oriented, proactive individuals with a passion for customer engagement are encouraged to apply.
The predicted salary is between 36000 - 39000 € per year.
We are looking for a highly organised CRM Executive to join Medik8 during an incredibly busy and exciting period for the business. As we continue to elevate and expand our CRM strategy across global channels, we are looking for someone detail-oriented, proactive and passionate about customer retention to help drive this forward. This role goes far beyond day-to-day campaign sends. You will play a key part in supporting the evolution of our retention and loyalty strategy, helping shape lifecycle communications across email and SMS/MMS channels while ensuring all messaging reflects our premium brand voice. If you thrive in a fast-paced environment and enjoy seeing campaigns through from insight and planning to execution and optimisation, we would love to hear from you.
The Details
- Salary: £36,000 to £39,000
- Hybrid working: 3 days per week in the office, 2 days from home
- Current office location: Centennial Park, Elstree
- Please note: We are planning to relocate to Central London in 2027
In more detail, your role will include:
- Campaign Delivery
- Supporting the execution of CRM activity across email and SMS/MMS channels
- Ensuring campaigns are accurately planned, briefed and delivered on time
- Coordinating with internal stakeholders to maintain smooth campaign delivery
Content we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
- Wellbeing: 25 days holiday + bank holidays
- Flexible
CRM Executive employer: Medik8
Medik8 is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity and innovation are at the forefront of our mission. As a CRM Executive, you will benefit from a competitive salary, generous holiday allowance, and flexible working arrangements, all while being part of a team that values integrity, sustainability, and community. With exciting growth opportunities on the horizon, including our planned relocation to Central London, joining Medik8 means being part of a dynamic environment that champions employee development and meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and campaigns. This gives potential employers a taste of what you can bring to the table beyond just your CV.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can contribute to their goals and share examples of your past successes in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Medik8.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Show Your Organisational Skills:As a CRM Executive, being organised is key! Make sure your application reflects your ability to manage multiple tasks and deadlines. Use examples from your past experiences to showcase how you’ve kept things running smoothly.
Be Detail-Oriented:We love candidates who pay attention to the little things. When writing your application, double-check for any typos or errors. A polished application shows us you care about quality and professionalism.
Highlight Your Passion for Customer Retention:Let us know why you’re passionate about customer retention! Share any relevant experiences or projects that demonstrate your enthusiasm for building lasting relationships with customers. This will help us see how you align with our values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Medik8
✨Know Your CRM Inside Out
Before the interview, make sure you brush up on your knowledge of CRM systems and strategies. Be ready to discuss how you've used CRM tools in past roles and how they can enhance customer retention. This shows you're not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Organisational Skills
As a CRM Executive, being organised is key. Prepare examples of how you've managed multiple campaigns or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your attention to detail and ability to meet deadlines.
✨Emphasise Your Passion for Customer Retention
During the interview, express your enthusiasm for customer retention strategies. Share insights on what you believe makes a successful loyalty programme and how you would contribute to Medik8's goals. This will demonstrate that you're not just looking for a job, but are genuinely invested in the company's mission.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready about Medik8's CRM strategy and future plans. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Ask about their approach to sustainability and community, as these are important aspects of their brand.
