At a Glance
- Tasks: Manage key retail accounts and drive growth through strategic partnerships.
- Company: Join Medik8, a pioneering skincare brand with a commitment to innovation and sustainability.
- Benefits: Enjoy flexible working, generous holiday, and a 75% product discount.
- Other info: Be part of a diverse team that values community and collaboration.
- Why this job: Make a real impact in the beauty industry while developing your career.
- Qualifications: Experience in account management and strong analytical skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Salary: £50,000 - £60,000 + discretionary bonus
Hybrid Working: Flexible/Hybrid Minimum 2 days mandatory per week in our London office
Location: Current Location, Elstree - Moving to London Bridge from 1st November 2026.
Contract Type: Full-time, Permanent
About the Role
Medik8 is transforming the industry with science-backed technology, and our dedication to exceptional skincare products has built a reputation for excellence. Our goal is to continue to scale the business through global expansion, multi-channel distribution, and product innovation.
We are seeking a National Account Manager to join our energetic UK Commercial team. The UK Commercial department is responsible for accelerating brand growth and managing high-value retail partnerships across the region. In this role, you will lead, maintain, and expand our strategic relationships with two of our key retail partners: Sephora and Harrods, while supporting the Senior National Account Manager (SNAM) and our wider business-to-business (B2B) channels.
You will conduct in-depth commercial analysis, share actionable insights, and identify new opportunities to achieve ambitious growth targets. If you bring an analytical mindset, creative problem-solving skills, and a passion for the skincare industry, this position offers an outstanding platform to make a high-visibility impact.
In more detail, your role will include:
- Sales Forecasting & Delivery: Accurately forecast and manage Retail and Net sales for your account portfolio, managing stock risks, identifying commercial opportunities, and evaluating brand activity performance and return on investment (ROI).
- Relationship Management: Build and nurture collaborative relationships across all account levels—including Buying, Merchandising, and Marketing—to secure strong, mutually beneficial support plans for the brand.
- Inventory & Assortment Management: Lead product forecasting for core lines and New Product Developments (NPD) in partnership with our Demand Planning team to maintain ideal stock levels and ensure product availability.
- Commercial Strategy & Negotiations: Conduct positive commercial negotiations covering pricing, distribution, product placement, and in-store visibility, driving sustainable growth through Joint Business Plan (JBP) ownership.
- Data & Insights: Consistently utilise brand and retailer data to understand Medik8 customer purchasing trends, informing future strategies around customer acquisition, retention, and spend frequency.
- Cross-Functional Process Leadership: Serve as the trusted commercial lead on key operational processes (including stock-on-hand reviews and launch cycles), coordinating with Trade Marketing, Supply Chain, and Finance to deliver reviews and recommendations on time.
Requirements
Essential Criteria (What you definitely need):
- Account Management Experience: Proven experience managing national retail accounts, including owning Joint Business Plans (JBPs) and managing full profit-and-loss (P&L) accountability.
- Analytical & Technical Skills: High proficiency in Microsoft Excel and PowerPoint, with strong numerical skills and experience translating commercial data into clear strategic recommendations.
- Communication & Stakeholder Management: Excellent communication skills with demonstrated ability to present complex ideas clearly, build rapport, and influence decision-makers.
- Organisation & Adaptability: Strong organisational and prioritisation skills, with a track record of managing time-critical tasks and meeting project deadlines.
Desirable Criteria (The 'nice-to-haves'):
- Commercial experience within the beauty, wellness, personal care, or Fast-Moving Consumer Goods (FMCG) sectors.
- Experience working across both established corporate environments and fast-growing businesses.
- Knowledge of Integrated Business Planning (IBP) processes or experience using demand-planning software like Anaplan.
About us
Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night.
Culture & Benefits
We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
- Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
- Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.
- Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
- Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.
Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)
At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products. Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Our Inclusive Hiring Standards:
- Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
- Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
- Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
- Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.
Be your authentic self. Apply today.
National Account Manager - Retail in Borehamwood employer: Medik8
Medik8 is an exceptional employer that prioritises the health and safety of its employees while fostering a culture of compliance and continuous improvement. Located in Aylesbury, we offer a collaborative work environment where your expertise will be valued, and you will have ample opportunities for professional growth within the highly regulated manufacturing sector. Join us to make a meaningful impact in a company that champions innovation and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - Retail in Borehamwood
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like National Account Manager - Retail at Medik8, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Medik8. Tailor your message to explain why you’re drawn to them and how you can contribute as a National Account Manager - Retail. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace National Account Manager - Retail in Borehamwood
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Medik8:When writing your cover letter, make sure to tailor your message specifically for Medik8. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Medik8
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Medik8 that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Medik8 that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Medik8’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
