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For Companies At a Glance
- Tasks: Lead and enhance our IT environment, ensuring seamless operations across multiple locations.
- Company: Join Medik8, a pioneering skincare brand committed to innovation and sustainability.
- Benefits: Enjoy 25 days holiday, flexible working, private medical insurance, and a generous employee discount.
- Why this job: Shape the future of technology in a fast-paced, impactful role at a leading skincare company.
- Qualifications: Proven IT management experience with strong cybersecurity and team leadership skills.
- Other info: Be part of a diverse, collaborative culture that values integrity and innovation.
The predicted salary is between 43000 - 58000 £ per year.
Medik8 is a leading skincare brand dedicated to providing high-quality, results-driven skincare products that are backed by scientific research and innovation. We are disrupting the industry on many fronts and growing rapidly in all channels globally. We have an exciting opportunity for an IT Manager to join us!
Salary £50,000 - £55,000
You will own, implement, and continuously improve a secure, reliable, and highly efficient technology environment that underpins daily operations, supports business growth, and guarantees seamless delivery of all company activities across two locations. This role is responsible for the entire IT ecosystem: infrastructure, cyber security, systems, support, and forward planning, ensuring technology operates at an exceptional standard and is never a blocker to the business. It will involve leading a small IT team while remaining deeply hands-on, creating a proactive IT function that anticipates challenges, prevents issues before they arise, and delivers outstanding support across the organisation. This role offers full ownership of the IT environment, the opportunity to significantly elevate cyber security maturity, and the ability to shape how technology enables the business at a strategic and operational level.
Key Responsibilities
- Own and maintain the company’s cyber security posture, ensuring high standards, audit readiness, and progression towards Cyber Essentials compliance.
- Lead, plan, and deliver IT projects aligned with business priorities in collaboration with business stakeholders and the Project Manager.
- Proactively manage all aspects of IT operations across two offices and hybrid users, maintaining a visible on-site presence.
- Guarantee exceptional IT readiness and support for all business activities, including time-critical operational and event requirements.
- Lead and manage a small IT team, setting high standards for service delivery, accountability, and performance.
- Maintain full ownership of all IT systems, assets, networks, SaaS platforms, and limited on-premise infrastructure.
- Oversee helpdesk operations, troubleshooting, user support, system backups, archiving, and disaster recovery processes.
- Implement, maintain, and continuously improve IT security policies, procedures, access controls, and device management.
- Own and optimise the Google Workspace environment, including user lifecycle, permissions, security configuration, and data governance.
- Design and maintain efficient helpdesk and support processes with measurable service levels.
- Ensure all systems are well documented, resilient, and scalable.
- Work directly with software vendors and partners to ensure high-quality service and system performance.
Qualifications And Skills
- Proven experience as an IT Manager or senior IT lead owning a full technology environment.
- Strong, demonstrable experience in cybersecurity, audits, IT policies, and risk prevention.
- Hands-on experience managing Google Workspace and a predominantly SaaS-based IT estate.
- Experience managing IT across multiple locations with hybrid users.
- Experience leading and developing a small IT or support team.
- Strong troubleshooting capability across devices, networks, users, and cloud systems.
- Experience implementing backups, disaster recovery, and system resilience.
- Ability to balance strategic planning with hands-on operational delivery (70/30 split).
- Comfortable working in fast-paced, operational environments where technology reliability is critical.
- Excellent communication skills with the ability to support non-technical teams clearly and effectively.
- High attention to detail and a strong sense of ownership and accountability.
Desirable
- Experience in preparing organisations for Cyber Essentials or similar security frameworks.
- Experience working in environments with operational, event-based, or time-critical activities.
- Experience in improving or maturing an IT function from moderate to high maturity.
About Us
Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night, which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally, and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.
Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements. The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!
IT Manager in Borehamwood employer: Medik8
Contact Detail:
Medik8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an IT Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past projects, especially those related to cybersecurity and IT management. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Ace the interview! Research Medik8 thoroughly and come prepared with questions that show your interest in their mission and values. Be ready to discuss how your experience aligns with their needs, especially around managing IT across multiple locations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Medik8 team. Don’t miss out on this chance!
We think you need these skills to ace IT Manager in Borehamwood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and the company shine through. We love seeing candidates who are genuinely excited about joining Medik8 and contributing to our mission of delivering high-quality skincare.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the IT Manager role. Focus on your hands-on experience with cybersecurity, Google Workspace, and managing IT across multiple locations, as these are key aspects we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity and a strong sense of ownership in your writing.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us promptly and you can easily keep track of your application status. Plus, it’s a great way to explore more about our team and values!
How to prepare for a job interview at Medik8
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies and systems mentioned in the job description. Familiarise yourself with Google Workspace, cybersecurity practices, and IT operations across multiple locations. Being able to discuss these topics confidently will show that you’re ready to take ownership of the IT environment.
✨Showcase Your Leadership Skills
Since this role involves leading a small IT team, be prepared to share examples of how you've successfully managed teams in the past. Highlight your experience in setting high standards for service delivery and how you’ve fostered a proactive IT function. This will demonstrate your capability to lead and inspire others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle time-critical situations. Think of specific instances where you’ve anticipated challenges or resolved issues before they escalated. This will illustrate your hands-on approach and strategic thinking, which are crucial for this role.
✨Align with Medik8’s Values
Research Medik8’s mission and values, especially their commitment to sustainability and innovation. Be ready to discuss how your personal values align with theirs and how you can contribute to their culture. This will show that you’re not just a fit for the role, but also for the company as a whole.