At a Glance
- Tasks: Lead and grow Medik8's retail and e-tail channels across EMEA & ROW.
- Company: Join a pioneering British skincare brand committed to sustainability and innovation.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous employee discount.
- Other info: Embrace a culture of collaboration and continuous learning.
- Why this job: Make a real impact in a fast-growing environment with a focus on community.
- Qualifications: Significant experience in retail/e-tail and strong commercial acumen required.
The predicted salary is between 75000 - 95000 £ per year.
The Head of Retail & E-Tail is responsible for leading Medik8’s retail and e-tail channels across EMEA & ROW, delivering sustainable growth, premium execution, and strong commercial performance. Reporting to the Director of Sales, this role will own the end-to-end performance of the retail and e-tail channels, translating the overall sales strategy into clear channel plans and execution. You will play a critical role in scaling Medik8’s presence across physical and digital retail environments, ensuring brand consistency, excellence in execution, and strong sell-out performance.
Key Responsibilities:
- Channel Leadership & Growth: Lead the retail & e-tail channels across EMEA & ROW, delivering against net sales and sell-out targets. Translate the global and regional sales strategy into clear, actionable channel plans. Drive distribution, productivity, and channel mix to unlock sustainable growth. Identify and execute key growth opportunities across markets and partners.
- Key Accounts & Commercial Delivery: Own relationships with key retail and e-tail partners, including senior commercial engagement. Lead all commercial negotiations covering distribution, stores and online rollout and visibility, and launch conditions. Deliver channel P&L performance, including revenue, margin, and trade investment. Contribute to joint commercial planning in partnership with Marketing.
- Execution Excellence (In-Store & Online): Deliver best-in-class execution across all retail and e-tail touchpoints. Partner closely with Marketing, Trade & Brand and Regional Managers to ensure strong in-store presence and visual merchandising, best-in-class digital execution across e-tail platforms, impactful launch and activation plans, and consistent premium brand positioning across all environments.
- Sell-Out & Performance Management: Drive a sell-out first mindset, focusing on productivity, conversion, and ROI. Track and optimise performance across retail and e-tail using clear KPIs. Identify risks and opportunities early and implement corrective actions. Work with Regional Managers to ensure strong in-store performance.
- Cross-Functional Collaboration: Work closely with Marketing (activation, campaigns, NPD launches), Education (training and in-store excellence), Supply Chain (forecasting and availability), Finance (trade spend and profitability), and Regional Managers (flow of information from the field team). Ensure alignment from strategy through to execution.
- Planning & Operations: Contribute to IBP and forecasting processes for retail and e-tail. Manage trade investment to deliver strong ROI. Establish clear reporting and performance tracking across the channels. Continuously improve processes to support scale and efficiency.
- Team Leadership: Build, lead, and develop a high-performing retail & e-tail team. Set clear objectives and accountability across the team. Foster a culture of performance, ownership, and collaboration.
Profile:
- Significant experience in retail and/or e-tail within beauty or premium consumer brands.
- Experience opening and setting up retail partnerships.
- Proven track record of delivering sell-out growth and channel expansion.
- Strong commercial acumen, including negotiation and P&L delivery.
- Deep understanding of omnichannel retail dynamics.
- Data-driven and execution-focused.
- Confident leader with the ability to operate in a fast-growth environment.
- Desirable: experience with European Sephora & Douglas.
Culture & Benefits:
- Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
- Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.
- Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
- Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.
At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products. Research shows many candidates only apply if they meet 100% of a job description; however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Head of Retail EMEA/RoW in Borehamwood employer: Medik8
Medik8 is an exceptional employer that fosters a collaborative and purpose-driven culture, prioritising innovation and sustainability. With a strong commitment to employee wellbeing, offering 25 days of holiday, flexible working arrangements, and extensive growth opportunities, Medik8 empowers its team to thrive both personally and professionally. Located in the vibrant Central London area from 2027, employees will benefit from a dynamic work environment that champions diversity and inclusion, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail EMEA/RoW in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Medik8’s mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Head of Retail role. Keep it concise but impactful, focusing on your achievements in retail and e-tail that demonstrate your ability to drive growth.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Retail EMEA/RoW in Borehamwood
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading retail and e-tail channels. Share your experiences that align with our mission and values.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in retail and e-tail, especially within beauty or premium brands. We love seeing how your background fits with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our team and culture while you're there!
How to prepare for a job interview at Medik8
✨Know Your Channels
Before the interview, dive deep into Medik8’s retail and e-tail channels. Understand their current strategies, key partners, and market dynamics in EMEA & ROW. This knowledge will help you demonstrate your ability to translate sales strategies into actionable plans.
✨Showcase Your Commercial Acumen
Prepare to discuss your experience with P&L management and commercial negotiations. Bring specific examples of how you've driven growth in previous roles, especially in beauty or premium consumer brands. This will highlight your strong commercial skills and ability to deliver results.
✨Emphasise Cross-Functional Collaboration
Be ready to talk about how you've successfully worked with marketing, supply chain, and finance teams in the past. Share examples that illustrate your ability to align strategies across departments, ensuring seamless execution and brand consistency.
✨Demonstrate Leadership Skills
As a potential leader, it’s crucial to convey your team-building and leadership style. Prepare to discuss how you've developed high-performing teams and fostered a culture of collaboration and accountability. This will show that you can lead Medik8’s retail and e-tail teams effectively.
