At a Glance
- Tasks: Be the friendly face of Medik8, providing top-notch customer service and keeping our space organised.
- Company: Join a leading skincare brand known for innovation and sustainability.
- Benefits: Enjoy flexible working, 25 days holiday, and a generous employee discount.
- Other info: Embrace a diverse culture that values your unique perspective and growth.
- Why this job: Make a real impact as the first point of contact in a vibrant team.
- Qualifications: Experience in reception or customer service, with strong communication skills.
RECEPTIONIST 6 Month Fixed Term
An exciting opportunity has arisen for a positive, polite and smart individual with a ‘can‑do’ attitude to join our amazing journey at Medik8. The ideal candidate will believe in living and breathing exceptional customer service and have that genuine 5‑star passion.
Having a bubbly and friendly personality, with a proactive attitude together with excellent communication skills, means that being the first point of contact will come with ease.
Job Share
2 days per week 08:30 am - 17:00 pm (15 per week)
Life as a Receptionist At Medik8, our receptionist is more than just the front desk. You’ll be the first impression of our Brand and Innovation Centre in Aylesbury. You will be professional, approachable and organised, making sure every visitor feels the care and attention we are known for. Reporting directly to the facilities Manager as part of our Facilities team, you will also help keep the workplace running smoothly behind the scenes.
6 Month Fixed Term
In more detail your role will include:
- Providing excellent customer service in all interactions ensuring all visitors receive VIP treatment.
- Creates the best possible meeting environment in each room and ensures that all rooms and reception area are kept to the highest standards at all times.
- Manages and coordinates all incoming communication professionally and in alignment with company culture.
- Ensures that the office supplies and canteen areas are consistently well-stocked.
- Manages and orders all company uniform and PPE requirements.
- Manages the orders of consumables and stock control for the Facilities and Health & Safety team.
- Provides general administration to the wider team.
- Handles post and deliveries efficiently.
- Assists in adhoc tasks to ensure smooth day to day operations.
- Provides ad‑hoc cover to job share and head office.
- Undertakes specific facilities tasks such as temperature readings, room checks, cleaning audits and Site Observation Tour.
- Acts as a co‑ordinator for managing events to ensure a consistent delivery to support the business and providing appropriate PPE, refreshments to support the event.
We would really like to hear from you, if..
- Have proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office or Google Suite, with strong IT skills and strong organisational and time‑management skills, with the ability to prioritise tasks.
- Good communicator, ability to build relationships across multi‑teams.
- Some knowledge of Health & Safety and Facilities Management an advantage is desirable.
- A positive, professional attitude and genuine passion for delivering great service.
- Ability to multi‑task and remain calm under pressure.
About us
Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age‑defying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti‑ageing skincare needs to deliver more youthful‑looking skin.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions‑focused thinking, we possess a purpose‑driven mentality and strive to work with integrity and agility, always. We are collaborative go‑givers; our diverse talents work cross‑functionally and we achieve more together. We are proud to do everything in‑house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up‑skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non‑minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - we want to hear from you!
Receptionist - Part Time in Aylesbury employer: Medik8 Limited
At Medik8, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions sustainability and collaboration. Our commitment to employee growth is evident through flexible career opportunities, up-skilling support, and a generous benefits package including private medical insurance and annual performance bonuses. Located in Aylesbury, our Brand and Innovation Centre provides a dynamic environment where your contributions as a Receptionist will be valued, ensuring every visitor receives the VIP treatment they deserve.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time in Aylesbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Medik8 Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Medik8 Limited and let us see your personality shine through!
We think you need these skills to ace Receptionist - Part Time in Aylesbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Medik8 Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Medik8 Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Medik8 Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Medik8 Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Medik8 Limited will surely appreciate.
