At a Glance
- Tasks: Lead retail and e-tail channels across EMEA & ROW for sustainable growth.
- Company: Join Medik8, a premium beauty brand committed to innovation and inclusivity.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Embrace a culture of diversity and inclusion; we want your authentic self!
- Why this job: Make a real impact in the beauty industry while leading dynamic teams.
- Qualifications: Experience in retail/e-tail with strong commercial acumen and leadership skills.
The predicted salary is between 75000 - 95000 £ per year.
About the Role
The Head of Retail & E‑Tail is responsible for leading Medik8’s retail and e‑tail channels across EMEA & ROW, delivering sustainable growth, premium execution, and strong commercial performance. Reporting to the Director of Sales, this role will own the end‑to‑end performance of the retail and e‑tail channels, translating the overall sales strategy into clear channel plans and execution. You will play a critical role in scaling Medik8’s presence across physical and digital retail environments, ensuring brand consistency, excellence in execution, and strong sell‑out performance.
Key Responsibilities
- Lead the retail & e‑tail channels across EMEA & ROW, delivering against net sales and sell‑out targets.
- Translate the global and regional sales strategy into clear, actionable channel plans.
- Drive distribution, productivity, and channel mix to unlock sustainable growth.
- Identify and execute key growth opportunities across markets and partners.
Key Accounts & Commercial Delivery
- Own relationships with key retail and e‑tail partners, including senior commercial engagement.
- Lead all commercial negotiations covering distribution, stores and online rollout and visibility, and launch conditions.
- Deliver channel P&L performance, including revenue, margin, and trade investment.
- Contribute to joint commercial planning in partnership with Marketing.
Execution Excellence (In‑Store & Online)
- Deliver best‑in‑class execution across all retail and e‑tail touchpoints.
- Partner closely with Marketing, Trade & Brand and Regional Managers to ensure:
- Strong in‑store presence and visual merchandising.
- Best‑in‑class digital execution across e‑tail platforms.
- Impactful launch and activation plans.
- Consistent premium brand positioning across all environments.
Sell‑Out & Performance Management
- Drive a sell‑out first mindset, focusing on productivity, conversion, and ROI.
- Track and optimise performance across retail and e‑tail using clear KPIs.
- Identify risks and opportunities early and implement corrective actions.
- Work with Regional Managers to ensure strong in‑store performance.
Cross‑Functional Collaboration
- Work closely with Marketing (activation, campaigns, NPD launches).
- Work closely with Education (training and in‑store excellence).
- Work closely with Supply Chain (forecasting and availability).
- Work closely with Finance (trade spend and profitability).
- Work closely with Regional Managers (flow of information from the field team).
- Ensure alignment from strategy through to execution.
Planning & Operations
- Contribute to IBP and forecasting processes for retail and e‑tail.
- Manage trade investment to deliver strong ROI.
- Establish clear reporting and performance tracking across the channels.
- Continuously improve processes to support scale and efficiency.
Team Leadership
- Build, lead, and develop a high‑performing retail & e‑tail team.
- Set clear objectives and accountability across the team.
- Foster a culture of performance, ownership, and collaboration.
Profile
- Significant experience in retail and/or e‑tail within beauty or premium consumer brands.
- Experience opening and setting up retail partnerships.
- Proven track record of delivering sell‑out growth and channel expansion.
- Strong commercial acumen, including negotiation and P&L delivery.
- Deep understanding of omnichannel retail dynamics.
- Data‑driven and execution‑focused.
- Confident leader with the ability to operate in a fast‑growth environment.
- Desirable: experience with European Sephora & Douglas.
Equal Opportunity Statement
Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion) At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products. Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Our Inclusive Hiring Standards:
- Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
- Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
- Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
- Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work.
- We never artificially manipulate role scopes or salaries to meet requirements.
Be your authentic self. Apply today.
Head of Retail EMEA/RoW in Elstree employer: Medik8 Limited
Medik8 is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. With a commitment to Justice, Equity, Diversity, and Inclusion, the company fosters a supportive environment where every team member can thrive, particularly in the vibrant retail landscape of Central London. The hybrid working model and focus on collaboration across departments ensure that employees are empowered to drive innovation and achieve meaningful results.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail EMEA/RoW in Elstree
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially how they align with your experience in retail and e-tail. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can drive growth and performance in retail and e-tail channels. Tailor your examples to show how you can deliver results that align with their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team.
We think you need these skills to ace Head of Retail EMEA/RoW in Elstree
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion aligns with Medik8’s mission and values. Don’t just list your experience; tell us why you’re excited about leading retail and e-tail channels.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience in retail and e-tail, especially within beauty or premium brands. We love seeing how your background fits into our vision for growth and excellence!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your skills and achievements!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Medik8!
How to prepare for a job interview at Medik8 Limited
✨Know Your Numbers
Before the interview, brush up on key metrics related to retail and e-tail performance. Be ready to discuss how you've driven sales growth, managed P&L, and optimised channel performance in your previous roles. This will show that you understand the commercial side of the business.
✨Showcase Your Leadership Style
As a Head of Retail, you'll need to lead a team effectively. Prepare examples of how you've built and developed high-performing teams in the past. Highlight your approach to fostering a culture of collaboration and accountability, as this aligns with the company's values.
✨Understand the Brand
Familiarise yourself with Medik8’s brand values and product offerings. Be prepared to discuss how you would maintain brand consistency across various retail and e-tail channels. Showing genuine enthusiasm for the brand will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges in retail and e-tail environments. Think about potential risks and opportunities in the market and how you would address them. This demonstrates your strategic thinking and problem-solving skills.