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For Companies At a Glance
- Tasks: Drive online sales growth and optimise e-commerce operations across Europe and beyond.
- Company: Join a pioneering British skincare brand committed to sustainability and innovation.
- Benefits: Enjoy flexible working, private medical insurance, and generous discounts on products.
- Why this job: Be part of a dynamic team that values collaboration and creativity in e-commerce.
- Qualifications: 4+ years in e-commerce management with a focus on international markets.
- Other info: Diverse and inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As our Ecommerce Manager you will be part of an exciting journey within a newly formed D2C EMEA team that is accountable for driving our online sales growth and ensuring a seamless customer experience for our EU and International sites. You will be responsible for managing and optimising our e-commerce operations, driving revenue, and managing campaigns launches across Europe and Rest of the World. Your expertise will be crucial in achieving our sales and profit targets and ensure we are delivering the best user experience.
Why you cannot miss this opportunity
You\’ll collaborate with marketing, digital, operations, logistics, and customer service teams to ensure a seamless customer experience and help execute the strategies that drive our e-commerce growth. You will be a driven and motivated individual, highly analytical and data driven approach. We have an exciting and collaborative environment and believe that our people are our strength. If you’re ready to deliver results and grow with us, we’d love to have you on our journey.
Key Responsibilities
- Website & Localisation Management: Take ownership of the websites, ensuring localised content, pricing, and product availability for each market. Create and lead market-specific trading calendars to achieve targets. Manage site merchandising to reflect customer preferences and regional demand.
- Campaign Delivery: Planning, briefing and executing global and regional campaigns across the website and marketing channels, working with the global team to get the right assets, and with agencies for timely execution.
- Operations Oversight: Working closely with the global Supply and Logistics teams and the 3PL to maintain an agreed level of stock cover across all SKUs, and ensure timely delivery of orders to all customers.
- Trading: Support to deliver a strong trade and marketing plan, supported by effective online merchandising and a considered pricing and promotional strategy.
- User Experience Optimisation: Identify new initiatives and ensure an exceptional customer experience by optimising the website\’s usability, design, and functionality. Combine an A/B testing roadmap with support from the Global digital and Creative teams to enhance the online shopping journey and improve overall site performance.
- Paid Media: manage our paid media agency to optimise our growth and acquisition channel.
- Analysis & Reporting: Own the data analysis of the websites to identify opportunities in consumer profiling and targeting working with the wider team. Analyse and regularly report on e-commerce performance based on a set of agreed metrics. Build an understanding of customer behaviour to drive future decision making.
- Cross-functional Collaboration: Collaborate with the Global functions of Marketing, Digital, Customer Service, Supply Chain, and other departments to ensure a cohesive and integrated online presence and a smooth and efficient operation. Collaborate closely with the UK D2C Team to deliver effective ecommerce strategies, market goals and initiatives.
Requirements
- Proven experience in e-commerce management, with a strong focus on localisation across multiple international markets (ideally outside the UK & US).
- Minimum 4 years experience, ideally with a focus on acquisition.
- Strong knowledge of e-commerce platforms (Shopify experience preferred but not essential).
- Strong commercial and trade experience, with a deep understanding of the key levers to pull throughout the marketing funnel to drive growth within e-commerce.
- Previous experience designing and executing strategy around the different user journeys across social, search, paid
- Proficiency in digital platforms, analytics tools such as Google Analytics.
- Detail-oriented, with experience in managing website operations and online merchandising.
- Strong communication and organisational skills.
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
- Exceptional analytical and data driven approach.
About us
Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corpâ„¢ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.
Culture & Benefits
We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme
Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. If you meet 60% of the role requirements and are passionate, excited and have potential to fulfil the rest, we want to hear from you!
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Ecommerce Manager - EMEA & RoW employer: Medik8 Limited
Contact Detail:
Medik8 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager - EMEA & RoW
✨Tip Number 1
Get to know the company inside out! Research their e-commerce strategies, values, and recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common e-commerce scenarios. Think about how you'd handle website optimisation or campaign management. Being ready to discuss real-life examples will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our e-commerce growth.
We think you need these skills to ace Ecommerce Manager - EMEA & RoW
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Ecommerce Manager role. Highlight your e-commerce management experience, especially in localisation and campaign delivery, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your analytical approach can drive our online sales growth. Be genuine and let your personality come through!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Include specific examples of how you've driven revenue or improved user experience in previous roles. We love seeing data-driven results!
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Medik8 Limited
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around localisation and international markets. Be ready to discuss how you've successfully managed online sales growth in the past and what strategies you used to optimise user experience.
✨Show Off Your Analytical Skills
Since this role requires a strong analytical approach, prepare to talk about specific metrics you've tracked in previous roles. Bring examples of how your data analysis led to actionable insights that improved e-commerce performance.
✨Collaboration is Key
This position involves working with various teams, so be prepared to share examples of how you've collaborated cross-functionally in the past. Highlight any successful campaigns or projects where teamwork played a crucial role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about challenges you've faced in e-commerce management and how you overcame them, particularly in areas like campaign delivery and operations oversight.
