At a Glance
- Tasks: Welcome customers, provide service, and support pharmacy operations.
- Company: Pear Tree Pharmacy, a busy community pharmacy in Derby.
- Benefits: Gain practical experience while completing your Level 2 apprenticeship.
- Other info: Potential for permanent position with further training opportunities.
- Why this job: Join a friendly team and make a difference in your community.
- Qualifications: GCSEs in English and Maths or equivalent required.
The predicted salary is between 37035 - 45265 £ per year.
Pear Tree Pharmacy is a busy community pharmacy in Derby providing NHS and private pharmacy services to the local community. We focus on friendly, professional customer service and support patients with prescriptions, healthcare advice and a growing range of pharmacy services.
What You'll Do
- Welcome customers and patients and provide friendly, professional customer service
- Serve customers at the pharmacy counter and respond to routine enquiries appropriately
- Support prescription collection and help direct patients to the pharmacist when advice is required
- Process till transactions and handle payments accurately
- Help maintain stock levels, receive deliveries, replenish shelves and keep displays tidy
- Support the team with general administrative and day-to-day pharmacy duties
- Maintain patient confidentiality and follow pharmacy procedures at all times
- Complete the Level 2 Customer Service Practitioner apprenticeship alongside practical workplace training
Training Outcome
There may be an opportunity for a permanent position for the right candidate with further training and development within community pharmacy.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Professional attitude
- Reliable and punctual
Qualifications
Essential - GCSE - English and Maths or Level 2 FS - A*-C/9-4 or Level 2 FS
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: On rota basis between 8.00am and 6.30pm, Monday to Friday. Occasional Saturday mornings, 9.00am - 12 noon. Two apprenticeship positions (one has already been filled). Apprentices will normally alternate morning and afternoon shifts, on a rotating weekly basis.
Expected Duration: 1 Year
Training Provider: JUNIPER TRAINING LIMITED
Level 2 Customer Service Practitioner Apprenticeship employer: MEDIHEALTHCARE LIMITED T/A PEARTREE PHARMACY
Pear Tree Pharmacy is an excellent employer located in Derby, offering a supportive and friendly work environment where apprentices can thrive. With a focus on professional development, employees have the opportunity to gain valuable skills in customer service while contributing to the health and wellbeing of the local community. The pharmacy's commitment to training and potential for permanent positions makes it an attractive choice for those seeking meaningful employment in healthcare.
Contact Details:
MEDIHEALTHCARE LIMITED T/A PEARTREE PHARMACY Recruitment Team
