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- Tasks: Lead the IT support team and tackle escalated tech issues while mentoring engineers.
- Company: A leading health services company focused on exceptional user support.
- Benefits: 31 days of holiday, pension scheme, and a supportive work environment.
- Why this job: Make a real difference in tech support and empower your team to excel.
- Qualifications: Strong technical knowledge and excellent communication skills required.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A health services company is looking for an IT Support Team Leader to drive the performance of its IT team and provide exceptional support to users. You will manage escalated technical issues, mentor IT support engineers, and ensure efficient operations within the helpdesk. This role requires strong technical knowledge and effective communication skills to empower the team and enhance IT services across the organization.
Benefits include 31 days of holiday and a pension scheme.
IT Support Team Lead: Elevate End-User Tech in Nottingham employer: Medigold Health
Contact Detail:
Medigold Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Team Lead: Elevate End-User Tech in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an IT Support Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and communication skills. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you've mentored others or resolved escalated issues. This will demonstrate your capability to drive performance within the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Team Lead: Elevate End-User Tech in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and team leadership. We want to see how you've driven performance and managed escalated issues in previous roles.
Showcase Your Communication Skills: Since effective communication is key for this role, include examples of how you've successfully communicated with users and mentored team members. We love seeing those soft skills in action!
Be Specific About Your Technical Knowledge: Detail your technical expertise and any specific tools or systems you’ve worked with. We’re looking for someone who can hit the ground running, so don’t hold back on your tech skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Medigold Health
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common IT support issues and solutions, as well as any specific technologies mentioned in the job description. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to show that you can mentor and motivate others. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your communication skills and how you empower your team to deliver exceptional support.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage escalated issues or improve processes. Practising these responses will help you articulate your thought process and decision-making skills effectively.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Look into their approach to health services and how they prioritise user support. This knowledge will allow you to tailor your answers to align with their mission and demonstrate that you're a great fit for the team.
