Customer Service Representative
Customer Service Representative

Customer Service Representative

Sheffield Full-Time 19200 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Finance team as a Data Entry Specialist, recording client charges accurately.
  • Company: Medigold Health is dedicated to providing top-notch health services and support.
  • Benefits: Enjoy 31 days holiday, a pension scheme, and access to wellness resources.
  • Why this job: This role offers a chance to work remotely in a collaborative, fast-paced environment.
  • Qualifications: No formal qualifications needed, but experience in data entry is a plus.
  • Other info: Perfect for organised individuals who excel in Excel and love teamwork.

The predicted salary is between 19200 - 26500 £ per year.

Contract: 12-month fixed term contract, full-time (37.5 hours per week)

Location: Home based, fully remote

Salary: £23,809.50 per annum

As a Data Entry Specialist within our Finance team at Medigold Health, you’ll be responsible for accurately recording charges for our clients onto our billing system. Working closely with operational and invoicing teams, you’ll ensure all data is entered efficiently, any anomalies are flagged, and billing deadlines are met. This is a fast-paced role where attention to detail and the ability to process high volumes of transactions are key. If you’re organised, confident using Excel, and enjoy working collaboratively to keep things running smoothly, we’d love to hear from you!

Main Objectives:

  • Responsibility for adding charges for our A&D clients onto our billing system.
  • Ensuring these are recorded accurately and timely and working with finance team to resolve queries and anomalies.

Requirements for this role:

  • Accuracy and attention to detail in transposing data and adding charges.
  • Efficient in being able to process a high volume of transactions every day.
  • Working as part of a team to understand the dynamic of clients pricing and product structure.
  • Knowledge of Outlook and Excel is essential.
  • There are no formal qualifications required for this role however previous experience in a similar role would be beneficial.

Our Company Benefits:

  • 31 days holiday inclusive of bank holidays, increasing with length of service
  • Contributory pension scheme up to 5%
  • Access to Company benefits and discount portal
  • Access to a Health Cash Plan
  • Free eyecare vouchers
  • Cycle to work scheme
  • Access to confidential Employee Assistance programme
  • Interactive mental health and wellbeing app

How To Apply:

Interested in this opportunity? Click apply and you will be redirected to our careers website to complete your application.

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Contact Detail:

Medigold Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative

✨Tip Number 1

Familiarise yourself with the specific software and tools mentioned in the job description, particularly Excel and any billing systems. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.

✨Tip Number 2

Highlight your attention to detail by preparing examples of how you've successfully managed data entry tasks in the past. Be ready to discuss any challenges you faced and how you overcame them, as this shows your problem-solving skills.

✨Tip Number 3

Since this role involves working closely with a team, think about how you can showcase your collaborative skills. Prepare anecdotes that illustrate your ability to work well with others, especially in fast-paced environments.

✨Tip Number 4

Research Medigold Health and their values to understand their company culture. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their work can make a positive impression during interviews.

We think you need these skills to ace Customer Service Representative

Data Entry Skills
Attention to Detail
Excel Proficiency
Organisational Skills
Time Management
Team Collaboration
Problem-Solving Skills
Communication Skills
Ability to Process High Volumes of Transactions
Knowledge of Billing Systems
Adaptability
Efficiency in Data Management
Familiarity with Outlook

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Data Entry Specialist position. Highlight key skills such as attention to detail, efficiency in processing transactions, and proficiency in Excel.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in data entry or finance, and showcase your ability to work collaboratively within a team.

Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for the role. Mention your organisational skills, experience with high volumes of data, and your familiarity with tools like Outlook and Excel. Make it personal and engaging.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and clearly presented, as attention to detail is crucial for this role.

How to prepare for a job interview at Medigold Health

✨Showcase Your Attention to Detail

As a Data Entry Specialist, accuracy is crucial. Be prepared to discuss specific examples from your past experiences where your attention to detail made a significant impact on your work.

✨Demonstrate Your Excel Skills

Since proficiency in Excel is essential for this role, brush up on your skills before the interview. Be ready to talk about how you've used Excel in previous jobs, including any functions or features you are comfortable with.

✨Highlight Your Teamwork Experience

This position requires collaboration with various teams. Share examples of how you've successfully worked within a team to achieve common goals, especially in fast-paced environments.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations, such as processing high volumes of transactions or resolving discrepancies. Think through potential scenarios and how you would approach them.

Customer Service Representative
Medigold Health
Location: Sheffield

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