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- Tasks: Manage daily clinic operations, from appointments to paperwork and visitor interactions.
- Company: Join a supportive healthcare team dedicated to employee wellbeing in Oxford.
- Benefits: Enjoy 31 days holiday, pension scheme, health cash plan, and more perks.
- Why this job: Be the friendly face of the clinic, making a real difference in people's lives.
- Qualifications: 2 years office experience and strong time management skills required.
- Other info: Full training provided, including Fire Safety and First Aid.
The predicted salary is between 20000 - 30000 £ per year.
Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm
Salary: £25,000 per annum
Location: Oxford
As a Clinic Administrator based on site in Oxford, you will be responsible for supporting the smooth and efficient running of the on-site clinical suite, acting as the key point of contact for both employees and clinicians. From booking appointments and preparing paperwork, to greeting visitors and answering calls, you'll help make sure the day-to-day admin side of the clinic is well organised and welcoming. You'll support clinicians by making sure they have the right documents and supplies, upload records to our internal systems, and keep on top of general admin tasks to help the clinic run efficiently. You'll also be the friendly first point of contact for employees attending the clinic, creating a calm and professional atmosphere. This is a great opportunity to take on a varied and valued role where you'll be helping to keep people safe, supported, and well at work.
Main Objectives
- Supervise and manage the day to day running of the on-site clinical suite
- Being proactive and reactive to the day to day requirements
Specific Responsibilities
- Provide overall supervision of the clinic and reception
- Organise documentation and equipment for all Clinicians working from the clinic
- Ensure all clinical paperwork scanned and uploaded to in house systems within Medigold’s SLA’s
- Maintain relevant stationery supplies, medical and non-medical, to ensure the smooth day to day running of the clinic and administration functions
- Meet and greet visitors to the clinic
- Triage telephone calls, messages and e-mails as appropriate – All voicemails to be responded to within 2 hours
- Dealing with incoming and outgoing mail and deliveries and co-ordinate courier services as and when required
- Make efficient use of the in house systems – Medigold One & Core
- Arrange diary bookings, sessions and report release.
- General Administration with the Clinic
- Daily/Weekly/Compliance/Security Checks as specified in Clinic Reception and Administrators Handbook
- Complete Fire Safety Training and First Aid Training and carry out role of Fire Marshal
- Liaise with Management and Head Office Personnel to maintain a safe working environment
- Assisting with colleagues work during absences.
- Attending meetings and training sessions as required
Requirements for this role
Essential
- A minimum of 2 years Office Experience
- Previous experience of dealing with clients and customers
- Offer flexibility in working pattern as required
- Time & Diary Management – must be able to manage own time
- Demonstrable experience of effective internal and external stakeholder relationships
- Knowledge of Outlook and Word & Excel
Desirable
- A minimum of 2 years Reception Experience
Our Company Benefits
- 31 days holiday inclusive of bank holidays, increasing with length of service
- Contributory pension scheme up to 5%
- Access to Company benefits and discount portal
- Access to a Health Cash Plan
- Free eyecare vouchers
- Cycle to work scheme
- Access to confidential Employee Assistance programme
- Interactive mental health and wellbeing app
Clinic Administrator employer: Medigold Health
Contact Detail:
Medigold Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as Medigold One and Core. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing day-to-day operations in a similar environment. Be prepared to discuss specific examples of how you've successfully organised documentation and supported a team in a busy setting.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle client interactions effectively. This role requires a friendly and professional demeanour, so be ready to convey that in your conversations.
✨Tip Number 4
Research the company culture and values of StudySmarter. Understanding our mission and how we operate will help you align your responses during interviews, demonstrating that you're not just a fit for the role but also for our team.
We think you need these skills to ace Clinic Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in office administration and customer service. Emphasise any previous roles where you managed schedules, handled documentation, or interacted with clients.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific responsibilities from the job description, such as managing the clinic's day-to-day operations and your ability to create a welcoming environment.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as time management, effective communication, and proficiency in software like Outlook, Word, and Excel. Provide examples of how you've used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Medigold Health
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Clinic Administrator. Familiarise yourself with tasks like managing appointments, handling paperwork, and supporting clinicians. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
As the first point of contact for visitors and employees, it's crucial to highlight your experience in customer service. Prepare examples of how you've effectively dealt with clients or customers in previous roles, showcasing your ability to create a welcoming atmosphere.
✨Demonstrate Time Management Abilities
Time and diary management are key aspects of this role. Be ready to discuss how you've successfully managed your time in past positions, perhaps by sharing specific strategies or tools you used to stay organised and efficient.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Consider asking about the clinic's culture, the team you'll be working with, or how success is measured in the position. This can also help you determine if the role is the right fit for you.
