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- Tasks: Manage the clinic's daily operations and support clinicians with essential admin tasks.
- Company: Join a supportive healthcare team in Oxford focused on employee wellbeing.
- Benefits: Enjoy 31 days holiday, pension scheme, health cash plan, and more perks.
- Why this job: Make a real difference by creating a welcoming environment for patients and staff.
- Qualifications: 2 years of office experience and strong time management skills required.
- Other info: Flexible working hours and opportunities for personal development.
The predicted salary is between 27500 - 38500 £ per year.
As a Clinic Administrator based on site in Oxford, you will be responsible for supporting the smooth and efficient running of the on-site clinical suite, acting as the key point of contact for both employees and clinicians.
From booking appointments and preparing paperwork, to greeting visitors and answering calls, you will help make sure the day-to-day admin side of the clinic is well organised and welcoming. You will support clinicians by making sure they have the right documents and supplies, upload records to our internal systems, and keep on top of general admin tasks to help the clinic run efficiently. You will also be the friendly first point of contact for employees attending the clinic, creating a calm and professional atmosphere. This is a great opportunity to take on a varied and valued role where you will be helping to keep people safe, supported, and well at work.
Main Objectives- Supervise and manage the day to day running of the on-site clinical suite
- Being proactive and reactive to the day to day requirements
- Provide overall supervision of the clinic and reception
- Organise documentation and equipment for all Clinicians working from the clinic
- Ensure all clinical paperwork scanned and uploaded to in house systems within Medigold’s SLA’s
- Maintain relevant stationery supplies, medical and non-medical, to ensure the smooth day to day running of the clinic and administration functions
- Meet and greet visitors to the clinic
- Triage telephone calls, messages and e-mails as appropriate – All voicemails to be responded to within 2 hours
- Dealing with incoming and outgoing mail and deliveries and co-ordinate courier services as and when required
- Make efficient use of the in house systems – Medigold One & Core
- Arrange diary bookings, sessions and report release.
- General Administration with the Clinic
- Daily/Weekly/Compliance/Security Checks as specified in Clinic Reception and Administrators Handbook
- Complete Fire Safety Training and First Aid Training and carry out role of Fire Marshal
- Liaise with Management and Head Office Personnel to maintain a safe working environment
- Assisting with colleagues work during absences.
- Attending meetings and training sessions as required
- A minimum of 2 years Office Experience
- Previous experience of dealing with clients and customers
- Offer flexibility in working pattern as required
- Time & Diary Management – must be able to manage own time
- Demonstrable experience of effective internal and external stakeholder relationships
- Knowledge of Outlook and Word & Excel
- A minimum of 2 years Reception Experience
- 31 days holiday inclusive of bank holidays, increasing with length of service
- Contributory pension scheme up to 5%
- Access to Company benefits and discount portal
- Access to a Health Cash Plan
- Free eyecare vouchers
- Cycle to work scheme
- Access to confidential Employee Assistance programme
- Interactive mental health and wellbeing app
Clinic Administrator employer: Medigold Health
Contact Detail:
Medigold Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in clinics. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to clinic administration. Think about scenarios where you’ve had to manage time effectively or deal with difficult clients, and be ready to share those stories!
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet potential employers, whether at a networking event or an interview, let your passion for supporting healthcare shine through. It makes a huge difference!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for dedicated Clinic Administrators, and applying directly can give you a better shot at landing that dream role.
We think you need these skills to ace Clinic Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinic Administrator role. Highlight your relevant experience, especially in office and reception settings, and showcase how you've managed time and relationships effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our clinic. Mention specific skills that align with the job description, like your ability to handle admin tasks and create a welcoming atmosphere.
Showcase Your Communication Skills: As a key point of contact, strong communication is essential. In your application, give examples of how you've successfully dealt with clients and colleagues, whether through emails, calls, or face-to-face interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Medigold Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Administrator. Familiarise yourself with tasks like managing appointments, handling paperwork, and being the first point of contact for visitors. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
As a Clinic Administrator, organisation is key. Prepare examples from your previous experience where you successfully managed multiple tasks or streamlined processes. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly in a busy environment.
✨Practice Your Communication Skills
Since you'll be dealing with both clinicians and clients, effective communication is crucial. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with greeting visitors and triaging calls.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the clinic's operations, team dynamics, or any specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.