Medidata in the United Kingdom seeks a Technical Support Engineer for a hybrid role connecting internal support, engineering, and customers. You will diagnose issues, craft fixes, and create SQL scripts while collaborating across teams to ensure regulatory compliance and data privacy.
The ideal candidate brings API/web services experience, SQL mastery (MySQL, MS SQL Server, MongoDB, Snowflake), Git, Postman, and proficiency with AI tools for knowledge base content and live troubleshooting.
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Technical Support Engineer - AI-Driven VIP Support (Hybrid) employer: MEDIDATA
Medidata is an exceptional employer, offering a dynamic hybrid work environment that fosters innovation and collaboration in the healthcare technology sector. With a commitment to employee growth, Medidata provides extensive benefits including comprehensive health insurance, a generous pension plan, and over 25 paid holidays annually, ensuring a supportive work culture that values work-life balance. Join us to make a direct impact on clinical trials and patient outcomes while working with cutting-edge technologies in a company recognised for its leadership in the industry.